Resource Guide
(Worcester)
Click on the available links below to be directed to the website.
After School Programs
African Community Education Program (ACE)
484 Main Street, Suite 355, Worcester, 01609
508-459-2284
Homework tutoring and other culturally tailored extracurricular afterschool & summer programs for all immigrant students of African origin
AMPP (Arts and Music Police Partnership) at YOU, Inc.'s Worcester
Contact: Officer Justin Bennes - BennesJ@worcesterma.gov
508-688-7046
Youth ages 13-17 work with local musicians, artists, and police officers to create and develop their art.
114 Main Street, Lower Level, Worcester, 01608
774-261-4232
Mailing Address: 360 West Boylston Street, Suite 213, West Boylston, 01583
Free afterschool program Tuesday, Wednesday, and Thursday for immigrant and refugee youth in grades 1-8
Services are virtual at this time
484 Main Street, Suite 360, Worcester, 01609
508-752-7868
Individualized mentoring for children facing adversity
Boys & Girls Club of Worcester
65 Boys & Girls Club Way, Worcester, 01610 / 508-754-2686 or 508-753-3377
16 Laurel Street (Plumley Village), Worcester, 01608 / 508-754-5509
180 Constitution Ave., Worcester, 01605 / 508-459-3634
*Limited due to COVID*
Sports including basketball, swimming and boxing
Leadership Groups
Music program & Recording studio
Dance program
Yoga
Arts & Crafts
Technology / digital arts group
Eye glasses (for members of the Boy's & Girl's club)
Career Preparation
Kids Café, Monday-Friday
4 Mann Street, Worcester, 01602
508-755-0333 ext. 1142
Safe Homes: Drop-in center for LGBTQ youth ages 14-23
T-Time: support group for transgender and gender-nonconforming youth
PFLAG: support group for parents, families, and friends of the LGBTQ community
Broad Meadow Brook Conservation Center & Wildlife Sanctuary (Massachusetts Audubon Society)
414 Massasoit Road, Worcester, 01604
508-753-6087
Summer Day Camp
Nature programs for all ages
Sanctuary is FREE to Worcester residents
Trails open with social distancing guidelines
The Community Builders at Plumley Village
16 Laurel Street, Worcester, 01608
508-770-0508
Various after school and summer programs for residents of Plumley Village
Homework help
653 Main Street, Worcester, 01609
508-459-9188
email: laura@creativehubworcester.org
Arts-focused afterschool program for ages 6-14
Private pay or childcare voucher accepted
36 Wall Street, Worcester, 01604
508-755-4362
Afterschool programs, summer camp, basketball, and teen programs
125 Providence Street, Worcester, 01604
508-755-6455
K-6 Afterschool program, teen afterschool program, summer camp
Girl Scouts of Central and Western MA
115 Century Drive, Worcester, 01606
508-365-0115 or 413-584-2602
email: info@gscwm.org
Hybrid & Virtual - an online troop for girls in grades K-5, with an optional monthly in-person meeting
Girls will meet weekly with their troop online
If your girl is not able to attend the monthly, in-person meeting, an online meeting will mirror the in-person meeting.
Join now at gscwm.org
Membership is $35 for the year, financial assistance is available
129 Granite Street, Worcester, 01605
508-756-8371
Programs take place at various school sites
School-age programs such as homework help, sports, and arts & crafts
HOPE Coalition (Healthy Options for Prevention and Education)
16 Shaffner Street, Worcester, 01605
508-793-7642
Citywide Youth-Adult Partnership: focusing on youth leadership, equality in education, mental health, and youth worker professional education
633 Salisbury Street, Worcester, 01609
508-756-7109
Fitness and cultural programming
Summer camp and afterschool programs
1 Gorham Street, Worcester, 01605
508-856-9541
Private instrumental & voice lessons and ensembles - now being offered virtually
Latino Educational Institute (LEI) of Worcester State University
537 Chandler Street, Worcester, 01602
508-798-6507
Various afterschool programs to support the educational attainment of Latino children and youth (K-16) and their families
40 Southbridge Street, Worcester, 01608
1-800-579-0000 / 508-762-3200
TREK: Adventure based experiential learning activities for youth involved with DCF, DMH, and DDS
9 Irving Street, Worcester, 01609
508-202-1292
Programs taking place virtually at this time - mostly visual arts
Free arts-based teen, youth, and summer programs: visual art, dance, music, drama, and creative writing classes. Registration required
236 Lincoln Street, Worcester, 01605
508-736-6986 / 508-425-9254
*MAY BE CLOSED DUE TO COVID. CALL FIRST*
Free after school programs Monday-Thursday 2:30pm-5:30pm. Closed when school is cancelled and for school vacations
Tutoring for grades 2-10 and computer learning lab
Music program on Mondays
Girls Circle for girls in grades 4-6
237 Millbury Street, Worcester, 01601
508-755-1228
Youth group for middle and early high school aged youth (12-16), Tuesdays and Thursdays during the school year from 4:30pm- 6pm
Homework Club for elementary school aged youth (6-12), Mondays-Thursdays during the school year, 3pm-4:30pm
Rainbow Child Development Program
10 Edward Street, Worcester, 01605
508-791-6849
School age programs such as homework help, exercise, & fine arts
Additional programs at City View and Belmont Street Community Schools
The Assumption Center
16 Vineyard Street, Worcester, 01603
508-767-1356
Email: myra.assumption@gmail.com
MENTORING PROGRAM - All online
Child is matched with mentor for weekly 1 - on - 1 meeting (tutoring and mentoring)
Group meetings on Thursday afternoons (group activities with other children)
Spots available - Registration form available soon on http://assumptionsisters.org/mentoring
Program runs February through April
Saint Peter's Church
929 Main Street, Worcester, 01610
508-752-4674
Youth Basketball for ages 6-14
640 Main Street, Worcester, 01609
508-756-7191
Bridging the Gap Program a free, 12-week life skills program for high risk youth ages 12-18
Kids Feast free afterschool program for grades 1-8, Monday-Thursday 2:30pm-6pm
484 Main Street, Suite 400, Worcester, 01608
508-791-4373
"Youth Effect" afterschool and summer program for Southeast Asian youth ages 9-19
SWAGLY at AIDS Project Worcester
85 Green Street, Worcester, 01604
508-755-3773
Virtual due to COVID
Call or text - 774-578-0817
Group-in group for LGBTQ youth and their allies ages 11-14,every Monday from 5:30-7:30pm
For 15-18 year olds every Wednesday from 5:30-7:30pm
UMass Extension Program
120 Stafford Street, Worcester, 01603
508-831-1223
Call for information about 4-H Clubs for youth in Worcester area
415 Main Street, Worcester, 01608
508-755-1880
Afterschool and summer youth media literacy and TV production programs
Worcester's home for community television/media
The place where Worcester residents and beyond come to Learn, Create, and Connect through a fully loaded HD TV production facility with a mission dedicated to empowering community through electronic media
The City of Worcester Recreation Worcester Programs
508-799-1328
Recreation Worcester is continuing to provide free virtual opportunities with Rec Woo Online!
For youth to engage in arts, academics, and athletics online with our Youth Workers
Open to all Worcester school age children grades 2-6
Youth On Site is an in person, outreach-based program, aiming to engage 10-17 year old at local parks
Programming encourages youth leadership while promoting positive public health practices and awareness around the COVID-19 pandemic
FREE six-week summer recreation program located at 10 park locations for ages 7-13
Worcester Housing Authority
Learning Center
After School Homework support programs. Focus on skill acquisition and homework help
Program runs Monday through Thursday from 2:30-5pm
Snack and meal provided daily
Children grades 2-8
9 Irving Street, Worcester, 01609
508-635-6900
Private music lessons, classes, and ensembles
Currently offering online lessons, and ensembles
Classes are currently online
326 Chandler Street, Worcester, 01602
508-791-4702
*Services are virtual at this time*
Meeting on a daily basis in groups and also by appointments
Register for groups at - https://worcesteryouthcenter.org/2020/08/26/wyc-virtual-programs/
Ages 14-24
Social, recreational and education programs for youth
High School Equivalency
Self-paced study program leading to HiSET certification and connections to higher education
Work Readiness Courses
20 Hour courses leading to completion of work readiness portfolio
May include subsidized paid employment
Facebook and Twitter pages updated daily with monthly schedules and coming events
Yes We Care at Belmont AME Zion Church
55 Illinois Street, Worcester, 01610
774-303-0717
OPEN and working remotely
Yes We Care mentoring and tutoring program for grades K-6
The Debutantes of Central Massachusetts Program to education and inspire the personal growth of young ladies who live within Central Massachusetts
766 Main Street, Worcester, 01610 / 508-755-6101 ex. 1263
email eojeda@ymcaofcm.org
75 Shore Drive, Worcester, 01606 / 508-852-6694
Summer Programs contact Connor Marc-Aurele ex.2256 or cmarcaurele@ymcaofcm.org
Teen Programs from 2-8pm and contact John Brown ex.6101 or jbrown@ymcaofcm.org
Access to pool and wellness center
Remote Learning for K-9 contact Connor Marc-Aurele
1 Salem Square, Worcester, 01608
508-767-2505
Youth Way-to-Go: afterschool enrichment program for grades 1-8, Mondays-Fridays, 2:30pm-5:30pm
Youth memberships for ages 6-17
Snow Squad for grades 1-8, 9am-4pm on days when Worcester Public Schools are closed
Learning 4 Fun afterschool program for ages 5-12 at Roosevelt and Wawecus Road Elementary Schools
Camp Wind-in-the-Pines during summer
Budget and Credit Repair/Identity Theft
American Consumer Credit Counseling
1-800-769-3571
Credit, bankruptcy, housing, and student loan counseling
Debt Management
Financial education
114 Main Street, Lower Level, Worcester, 01608 / 360 West Boylston St, Suite 213, West Boylston, 01583
508-304-1332
Financial planning and budgeting
Programs are taking place virtually at this time
Yes We Care at Belmont AME Zion Church
55 Illinois Street, Worcester, 01610
508-754-4539
Dave Ramsey's Financial Peace University
A 9-week program that teaches you how to make the right money decisions to achieve your financial goals
Call for costs/ visit website: www.daveramsey.com/fpu
Dave Ramsey's Legacy Journey
A 7-week class that will lead you in investing, basic estate planning to safeguard your legacy & purposeful living
For more information visit: www.daveramsey.com/legacy/class-previews/
Money Management International
1-866-531-3442
Credit, foreclosure, homebuyer, bankruptcy, student loan, and reverse mortgage counseling
Debt Management
Representative Payee Program
Financial education
Neighborhood Assistance Corporation of America (NACA)
64 Madison Street, Worcester, 01608
617-250-6222
Budget & Credit counseling
191 May Street, Worcester, 01602
1-978-630-6772
email: hcec@rcapsolutions.org
Budget & Credit counseling
Worcester Community Action Council: Bank on Worcester County
484 Main Street, 2nd Floor, Worcester, 01608
508-754-1176 ext. 169
Seeks solutions to increase access and decrease barriers to conventional financial institutions through the development of safe and affordable products and options
Bullying & Cyberbullying
Bullying Prevention & Intervention Reporting Form
District Attorney Joseph D Early, Jr.'s Office & Worcester Public Schools
508-755-8601
Conducts Prevention Educations Program
The Worcester Public Schools Bullying Prevention and Intervention Plan
508-799-3472
email: ReportBullying@worcesterschools.net
Cash Assistance
Department of Transitional Assistance (DTA)
50 SW Cutoff, Worcester, 01604
1-877-382-2363 / 508-767-3100
TAFDC: Transitional Aid to Families with Dependent Children (TAFDC) provides cash assistance, health insurance, and employment support to eligible families with children under 18 (including teen parents and pregnant parents if the child is due in less than 4 months)
EAEDC: Emergency Aid to Elders, Disabled and Children (EAEDC) provides cash assistance and health insurance to eligible individuals who are not receiving TAFDC, SSI, or other similar benefits
For individuals who cannot work due to a disability
For individuals caring for a disabled person living in their household who needs constant care and who would be in an institution without someone to provide the care
Individuals who are participating in a Mass Rehab Commission Program
If you are over 65 and waiting for SSI payments to begin
If you are caring for an unrelated child
If you are ineligible for SSI and meet all other EAEDC eligibility requirements
DTA Connect App
MA Department of Revenue
1-800-332-2733
Social Security Administration
51 Myrtle Street, Worcester, 01608
1-866-331-9069 / 1-800-325-0778 / 1-800-772-1213
*DUE TO COVID-19 NO WALK-INS WITHOUT AN APPOINTMENT AND APPOINTMENTS ARE LIMITED FOR DIRE ISSUES ONLY*
Retirement and disability benefits, replacement social security cards, and more
Hours: Mondays, Tuesdays, Thursdays, and Fridays - 9am-4pm and Wednesdays 9am-12pm
You can access many services and apply for benefits online
1-518-439-7415 ext. 2
Initiative designed to increase access to SSI/SSD for eligible individuals who are experiencing or at risk of homelessness and have a mental illness, medical impairment, and/or co-occurring substance use disorder
Child Care
799 West Boylston Street, Worcester, 01606
508-796-1821 or 508-796-1829
email: Marybeth Brown - marbrown@sevenhills.org (English) 508-796-1838
Martha Gonzalez - evgonzalez@sevenhills.org (Spanish) 508-796-1822
Martha Orton - morton@sevenhills.org (Portuguese & English) 508-796-1840
Appointments are virtual at this time
Resource and referral services to assist families in locating affordable, quality child care programs
Referrals to licensed day care providers for families receiving DTA (TAFDC) benefits: must get referral from worker first (508-767-3100)
Waiting list for financial assistance for income-eligible families
Department of Early Education and Care
1-617-988-6600
Worcester Public Schools / Head Start
770 Main Street, Worcester
508-799-3608 or 508-799-3225
Preschool program for children ages 3 and 4
Must meet Federal Income Guidelines and be a Worcester resident
Available on a lottery basis at some schools
Children must reside in Worcester and be 4 years old by Dec. 31
A great website with more childcare information
Online directory of licensed child care programs, including family day care and center based providers
Childcare Options for Low Income Private Pay Clients
Guild of St. Agnes - 508-755-2238
Several Locations
Rainbow Child Development Center - 508-791-6849
10 Edward Street, Worcester, 01605
Webster Square Day Care - 508-756-3567
1048 Main Street, Worcester, 01610
Worcester Comprehensive Education & Care - 508-852-3792
Several Locations across the city
YWCA - 508-791-3181
1 Salem Sq., Worcester, 01608
City Government Directory
Assessing
City Hall
455 Main Street, RM 209
508-799-1098
Cable Service
City Hall (Basement)
508-799-1387
City Clerk (Birth certificates, marriage licenses, etc.)
City Hall, RM 206
508-799-1121
City Council
City Hall, RM 207
508-799-1049
City Manager
City Hall, RM 306
508-799-1175
Elder Affairs, Worcester Senior Center
128 Providence Street, Worcester
508-799-1232
Elections
City Hall, RM 209
508-799-1134
Fire Headquarters
141 Grove Street, Worcester
508-799-3473
Human Resources
City Hall, RM 109
508-799-1030
Human Rights and Disabilities
City Hall, RM 101
508-799-8486
Discrimination of Protected Classes Complaints, Worcester Fair Housing Project, Consumer Rights Program, Free Simultaneous Interpretation Equipment Loans
Inspectional Services (Building, Housing, Health Inspection)
25 Meade Street, Worcester
508-799-1198
Mayor
City Hall, RM 305
508-799-1153
Police
911 Lincoln Square, Worcester
911 (emergency calls)
508-799-8606 (Non-emergency calls)
Pothole Repair Hotline
508-754-9696
Public Health
25 Meade Street, Worcester
508-799-8531
Public Works and Parks
76 East Worcester Street, Worcester
508-929-1300
Collector of Taxes/ Parking Administrator
City Hall, RM 203
Taxes - 508-799-1075
Parking Tickets - 508-799-8656
Veterans Services
City Hall, RM 101
508-799-1041
Division of Youth Opportunities
128 Providence Street, RM 322, Worcester
508-799-1328
Clothing & Furniture
52 High Street, Worcester
508-756-5486 ext. 212
Monday - Thursday - 10am to 2pm / Fridays CLOSED / Saturdays 10am to 1pm
Help ensure the safety of everyone, customers must wear masks and adhere to social distancing guidelines while shopping in the Thrift Shop
Currently unable to take accept donations
South High School
170 Apricot Street, Worcester
508-735-8507
Student-run non-profit that distributes clothing for students and families
Hours: Monday through Friday from 7:30am to 1pm
NOT open during Holidays or Worcester Public School Vacations
NO walk-in orders
Fill out an order form online
10 Hammond Street, Worcester
508-798-0191
Donations with Dignity
68 Maple Street, Spencer, 01562
1-339-222-9209
Clothing community closet for kids in care and any child in need
Hours: Tuesdays and Thursdays 6pm-8pm
Donations Clearinghouse of Central MA Housing Alliance
6 Institute Road, Worcester, 01609
508-752-5519 ext. 105
For families and individuals moving out of shelter to permanent housing, victims of fire, those fleeing domestic violence, DCF reunification, and Elders at risk
Referral from a caseworker is required
484 Main Street, Suite 110. Worcester (Denholm Building)
508-796-5660
Tuesday-Friday, 10am-2pm; Appointment Only
Providing professional attire, a network of support, and the career development tools to help women thrive in work and in life
Faith Boutique of Christ Baptist Church
24 Granby Road, Worcester, 01604
508-799-9101
Free clothing and diapers
36 Wall Street, Worcester
508-755-4362
25 Park Ave, Worcester
508-752-4042
640 Lincoln Street, Worcester
508-439-7655 / 508-799-9259 ext. 126
530 Main Street, Acton, 01720
1-978-635-1710
NO WALK-INS
To receive donations a referral must be submitted online from a social service agency, government agency, housing authority, place of worship etc.
All visits to Household Goods are by confirmed appointment only
Clients must come during the designated time. If you cannot keep your appointment, you or your advocate must call us at 1-978-635-1710 ext. 3 as soon as possible to cancel. Agency contacts can also email us with this information
You must come prepared to take the furniture and household items with you. A rental truck is the best option for most people. We cannot reserve your household items. All items are used, donated by the community
Laundry Love
540 Southbridge Street, Worcester
2nd Thursday of the month, 5pm-8pm
508-353-2099
242 Canterbury Street, Worcester, 01603
508-831-7455
Neighbors Closet at Christian Community Church
108 Beacon Street, 2nd Floor, Worcester, 01610
508-304-6023
*CLOSED DUE TO COVID-19*
Monday and Wednesday, 10am-2pm; Tuesdays and Thursdays appointment only
495 Pleasant Street, Worcester, 01609
1-888-310-7217 / 508-507-8378
Baby clothing 0-12 months and other items
At 36 weeks of pregnancy receive a layette set for baby (blankets, clothing, burp clothes etc.)
Hours: Wednesdays 10am-3:30pm
72 Cambridge Street, Worcester, 01603
508-799-0528
490 Lincoln Street, Worcester, 01605
508-853-3653
340 Main Street, Suite 865 (8th Floor), Worcester, 01608
774-823-3334 / 774-633-7366
email: beautifulsoulsinc@gmail.com
Provides gently-used, quality business, casual, and industrial attire for interview, court, graduation, job search, and employment to low-income youth and men
Referrals from agencies and organizations (referral form and agency registration forms are online
Community Involvement
Black Families Together
email: blackfamiliestogether@gmail.com
Raising the voices of people of color in the Worcester Community
16 Shaffner Street, Worcester
508-793-7642
Citywide Youth-Adult Partnership focusing on youth leadership, equality in education, mental health, and youth worker professional education
Neighborhood Crime Watch Meetings and WPD Community Meetings
508-799-8664
Address "quality of life" issues that exist in our neighborhoods, business districts, parks, and other public places, including fear of crime and crime
Massachusetts Women of Color Coalition
email: massachusettswocc@gmail.com
Dedicated to eradicating the racial inequalities among women of color created by structural, institutional, interpersonal, and internalized racism
Jobs with Justice Parent Program PUMA (Parents Union of MA)
973-680-2737
email: Nelly Medina - nelly@massjwj.net
To support equitable and full funded schools which are responsive to parent input and student feedback
The Latino Empowerment and Organizing Network (LEON)
A multi-sectorial coalition of Worcester Latino leaders that seeks to support initiatives leading to improving the lives of Latinos and their communities in the city of Worcester
Protegete Latino Encontra del Coronavirus
774-239-6584
Latinos are disproportionately impacted by COVID-19 and this effort aims to assist Latino families
Regional Environmental Council
9 Castle Street #1, Worcester, 01610
508-799-9139
Brings people together to build healthy, sustainable, and just communities across Worcester through community farmers markets, youth programs, community gardens, and more
4 King Street, Worcester, 01610
Builds grassroots power by connecting and enriching groups and individuals in our communities who are working for social justice in Worcester
508-369-2572
Works to increase the range of opportunities, activities, skills, roles, and rights available to women by encouraging the fullest use and development of women's abilities and resources
Provides a place for women to meet as individuals and in groups
Worcester Community Connections Coalition of YOU, Inc
484 Main Street, Suite 460, Worcester, 01608
508-796-1411
A parent-led coalition working to support Worcester families by bringing out the voices of residents in the planning for local resources, ensuring that services meet the needs of the people, and working to improve the lives of local families
111 Park Ave, Worcester
508-755-6143
email: info@worcester-interfaith.org
Builds bridges between congregational and community leaders and across religious, social economic, racial and ethnic boundaries to accomplish much in the areas of jobs, neighborhood improvements, public safety, education and youth, and draw attention to the disproportionate ways in which these issues affect low-income and minority populations
4 King Street, Worcester, 01610
508-343-0035
email: infor@worcesterroots.org
A collective of youth and adult organizers on a mission to create opportunities for economic, social and environmental justice
Sprouting up co-operatively run and green projects and initiatives
CORI and Re-Entry
Community Legal Aid: CORI and Re- Entry Project
405 Main Street, 4th Floor, Worcester, 01608
1-800-649-3718
Supports people who have a criminal background in addressing legal barriers to becoming self-sufficient and successfully reintegrating into society
Criminal record sealing, appealing housing denials, and informing individuals about their rights
30 Richards Street, Worcester, 01603
508-799-9389
Reconciles former prisoners to society, and society to former prisoners, through the development of a supportive community
MassHireWorcester Career Center - Bar None Clinic
340 Main Street, Suite 400, Worcester, 01608
508-799-1600 ex. 658
Employment assistance for individuals with a criminal record
Bar None Legal Clinic
791 Main Street, Worcester, 01610
508-753-8700
Offers a variety of programs and services for youth as they leave the juvenile justice system and transition back into their communities
Disability Resources
484 Main Street, Suites 345 & 480, Worcester
508-798-0350
Helps people with disabilities learn to live more independently by providing one-to-one services to individuals in their homes.
Independent Living Services (peer counseling, advocacy, skills, training, and information & referral)
Personal Care Management Program
One Care Long Term Supports and Services Coordination
Youth Services Programming: Transition to Adulthood Program
Youth Services Programming: Internship Program
Deaf and Hard of Hearing Independent Living Services
Aging and Disability Resources Consortium: Options Counseling
Americans with Disabilities Act (ADA) Access Consulting
Specialized Telephone Equipment Program
Monthly Housing Workshop
Monthly Spinal cord Injury Networking Group
CENTRO Multicultural Family Support Center
11 Sycamore Street, Worcester, 01608
508-798-1900 ext. 243
Funded by the MA Department of Developmental Services
Provides information and support services to developmentally disabled clients and their families
Dept. of Public Health Children & Youth with Special Health Care Needs Program
1-800-882-1435
Information & Referral and Care Coordination for parents who have children with complex medical needs
For families with children ages birth-22
Disabilities Resources Network at JF&CS
781-693-5640
email: drn@jfcsboston.org
A free information and referral and consultation service
Helps families, professionals, and people with a wide range of disabilities
484 Main Street #600, Worcester, 01608
508-757-2756 / 1-800-244-2756
Disability Resource Center
Assistive Technology
Job Training & Employment Services
Rehab Services
Youth transition services
Applied Behavioral Analysis
274 Lincoln Street, Worcester, 01605
508-831-0100
Assists individuals with a mental illness to attain employment, housing, education, wellness, friendships and socialization skills
Through a 'work-ordered-day', members work side by side with staff to run the club. Helps rebuild a rhythm and structure to their lives
People who attend clubhouses are shown to have better social networks, fewer psychiatric symptoms and fewer hospitalizations
Massachusetts Rehabilitation Commission
50 SW Cutoff, Worcester, 01604
508-754-1757
Assists people with disabilities to find, retain, or train for employment consistent with their skills and abilities
Referrals can be made in person, by telephone, or by attending 10am orientation on Wednesdays
1-617-807-0558
Support for siblings of people with disabilities
4 Mann Street, Worcester, 01602
508-755-0333
Supports adults with developmental and intellectual disabilities who are referred by DDS (day services, employment services, and residential services)
Adult Family Care
Brain Injury Programs
Care Management and Coordination
RCAP Solutions Home Modification Loan Program
Provides loans to make modifications to primary, permanent residences for elders, adults with disabilities and families with children with disabilities
Assists individuals with a mental illness to attain employment, housing, education, wellness, friendships and socialization skills
Members help run the clubhouse
P.O. Box 311, Methuen, 01844
1-800-261-9841
A durable medical equipment (DME) re-use program offering free refurbished wheelchairs, scooters, shower chairs and more to adults, children, and elders living in Massachusetts. Accepts donations of DME
81 Hope Ave, Worcester, 01603
508-755-2340
Services for Adults and Children with Developmental Disabilities & Brain Injuries
Greater Worcester Family Support Center
799 West Boylston Street, Worcester, 01606
508-796-1850
Funded by the MA Department of Developmental Services
Information and referral and one-on-one support in accessing resources for individuals with disabilities
Parent Networking
Shared Living & Adult Family Care
Transition to Adulthood support
UMass Medical School Eunice Kennedy Shrive Center
55 Lake Ave North, S3-301, Worcester, 01655
774-455-6562
INDEX: provides information and referral for people with disabilities in Massachusetts
Autism Insurance Resource Center
774-455-4056 / 1-800-642-0249
Information and referral on issues related to insurance coverage for autism related treatments and services
Viability
65 James Street, Suite 10, Worcester, 01603
508-755-5387
Provides supported employment, education and living services to people with disabilities
Adult Foster Care
Brain Injury recreation program and support
Children With Special Needs
67 Forest Street, STE 100, Marlborough, 01752
1-617-695-7426 / 800-905-8437
Provides information and emotional support to parents who have a child with a disability, chronic illness or special needs.
Includes a Parent-To-Parent support program
Central Directory for Early Intervention
Federation for Children with Special Needs
529 Main Street, Suite 1M3, Boston, 02129
1-800-331-0688 / 1-617-236-7210
email: info@fcsn.org
Provides information, support, and assistance to parents of children with disabilities, their professional parents, and their communities. We are committed to encouraging full participants in community life by all people, especially those with disabilities. Includes info on transitional age planning
MA Dept. of Public Health Community Resource Line
1-800-882-1435
Information & Referral and Care Coordination for parents who have children with complex medical needs
PPAL: Parent/Professional Advocacy League
21 Cedar Street, Worcester, 01609
508-767-9725
email: info@ppal.net
Help in accessing treatments, services and supports
Individual and Public Advocacy
Support Groups
Teen Youth Group
Young adults group
Parents support group
Information exchange on education, legal and policy issues
NOTE: Call for list of Free Legal Resources for people with disabilities
Autism Resources Center of Central MA (ARC) - part of HMEA
712 Plantation Street, Worcester, 01605
508-835-4278
email: autism@hmea.org
Information and referral service for children and families affected by Autism, Asperger's or other related disorders
Family activities, classes & support groups
560 Boston Turnpike, Shrewsbury, 01545
508-443-0018 / Español 508-443-4528
Functional Behavioral Assessments, Home Based ABA Sessions and Parent Training
Provide afterschool services and intensive day services
Social group
Autism Insurance Resource Center (of the UMass Medical School Shriver)
1-800-642-0249
Information & referral on issues related to insurance coverage for autism related treatments and services
15 Jamesbury Drive, Worcester, 01609
774-823-5016
Social activities and programs for people of all ages and special needs and their families
508-835-4278
Services in school, at work, at home and in the community for people with developmental and intellectual disabilities
Intensive Family flexible support (ages 3-22)
Employment, independent living services, etc.
1-800-331-0688 ex. 301
email: massfv@fcsn.org
Fill out an intake form online at - https://fcsn.org/mfv
Families helping families access and advocate for quality health care for children with special health care needs
Provides assistance with health care financing options, and referrals to health related programs and resources for children and youth with special health care needs
Provides workshops on Healthcare Financing, Applying for CBHI as well as other relevant health related topics
Massachusetts Advocates for Children
25 Kingston Street, #2F, Boston, 02111
1-617-357-8431 ex. 3224 or ex. 3237 en espanol
Help for children who are facing barriers to receiving educational supports and services to which they are legal entitled
Massachusetts Families Organizing for Change (MFOFC)
774-855-6001
email: mfofc@mfofc.org
Advocacy and leadership training in pursuit of high quality individualized community support for people with disabilities and their families
Domestic & Sexual Violence Resources
YWCA Central MA Domestic Violence Services
1 Salem Sq., Worcester, 01608
508-755-9030 24/7 Hotline
Live chat: www.ywcahelp.com
Court advocacy
Support groups for adults, teens, and children
Deaf and Hard of Hearing Healthy Relationships Support group
Individual short-term advocacy and counseling for adults and children
Confidential Emergency Shelter
Community Education / Domestic Violence Education classes
Economic Empowerment Workshops
W.I.N. Program: 508-799-8610
Partnership between YWCA and Worcester Police Department
Advocate for people listed as domestic violence victims with the WPD
Safe Plan Advocates: 508-831-2168
Support with filling harassment and restraining orders at Worcester District Court (225 Main Street, Worcester)
W.I.N. Program
508-799-8610
Partnership between YWCA and Worcester Police Department
Advocate for people listed as domestic violence victims with the WPD
1-877-785-2020
A 24-hour live response in English, Spanish, and TTY
Translation in 130 languages
Crisis Intervention, safety planning, support, information and referrals
Access to emergency shelter statewide
50 SW Cutoff, Worcester
1-877-382-2363
*Working remotely at this time*
Worcester Domestic Violence Specialist - 508-767-3115
Southbridge DTA Domestic Violence Specialist - 508-765-2426
Fitchburg DTA Domestic Violence Specialist - 978-665-8713
DTA Central Region Coordinator - 508-661-6627
Support in accessing community resources
Support in safety planning and financial stability planning
Domestic Violence waiver: allows more time to comply with TAFDC rules
Community Healthlink Victims Services
335 Chandler Street, Worcester, 01602
508-791-3261
Individual, family, and group therapy for victims - parents and children - for ongoing longer term care
Provide case management advocacy
Have Spanish, Portuguese and other languages via visual relay translation including the deaf and hard of hearing
22-24 Park Ave, Worcester
508-753-3146
RESPECT Batterer's intervention Program
The MJ Leadenham Family Visitation Center / Fees based on income
24 hour hotline: 1-800-323-4637
Spectrum's Prevention of Abuse and Violence through Education (P.A.V.E.) program
585 Lincoln Street, Worcester
508-854-3320
Intake - 1-800-464-9555 ex1151
A 40-week psycho-educational program designed for men and women who batter their partners
774-804-1812
Support for children under 10 who have been exposed to domestic or community violence & their families
Sexual Violence Resources
LIFT (Living in Freedom Together)
774-243-6025
Provides support services for survivors of prostitution and Commercial Sexual Exploitation of all ages, races, and genders
Youth Outreach and Advocacy Program (Mentoring for at risk
Peer support, court advocacy, healthcare, etc.
Jana's Place
Recovery home for women exiting prostitutions and recovery from substance use disorder
989 Commonwealth Ave, Boston, 02215
1-617-779-2179
Sexual Trafficking survivor mentoring program and other resources for victims ages 12-18
Fill out online form
National Human Trafficking Hotline
1-888-373-7888
Text "BeFree" to 233733
Pathways for Change, Inc. (Central Mass Rape Crisis Center)
588 Main Street, Worcester, 01608
508-852-7600
Hotline - 1-800-870-5905
Spanish Helpline - 1-800-223-5001
Video Phone for ASL - 508-502-7681
24 hour hotline someone who has been sexually assaulted
Medical, Police, and Court Advocacy
Multicultural/Multilingual services provided in ASL, Spanish, etc.
UMass Child Protection Program
55 Lake Ave., North, Worcester
774-442-6629
Medical & Mental Health Screening of victims
Addresses issues surrounding child abuse identification, child protection and the prevention of child mistreatment in Central MA
SANE Program
781-379-2378
Provides trauma-informed, expert forensic nursing care to sexual assault patients across the lifespan
Services: Forensic evidence collection/ Medication for STI, pregnancy and HIV prophylaxis/ Trauma informed care
Collaborates with other resources such as rape crisis centers for advocates, CPP, and other resources necessary for follow up
Education
Worcester Public Schools Parent Information Center
768 Main Street, Worcester, 01608
508-799-3450
Hours year round - Monday to Friday 8:30am to 4pm
Head Start
K to 6th Grade
Middle & High Schools
Parent Professional Advocacy League - Worcester Chapter
508-767-9725
Federation for Children with Special Needs
1-800-331-0688
Worcester Public Schools Transportation Office
508-799-3152
Worcester Public Schools Directory
Quadrant Managers
508-799-3499
Deputy Superintendent
508-799-3644
School Superintendent
508-799-3177
School Committee
508-799-1153
508-799-3032
Employment & Training
MassHire Central - Worcester Career Center
340 Main Street, Suite 400, Worcester, 01608
508-799-1600
OFFICES ARE CLOSED TO THE PUBLIC, BUT SERVICES ARE REMOTE
NOTE: All individuals MUST START by attending their Career Center Orientation Seminar; Offered Monday-Thursday, 1:30pm and Tuesdays-Thursdays 9am;
CALL 508-799-1600 ex601 to schedule to attend
Services Provided
Career Counseling & Referrals to job openings
Job search skill development
Services to help people stay employed
On the job training program
New Leaf Program for individuals with a CORI background & Bar None Legal Clinic
Roy Lucas, Youth Specialist ex688
Volunteer Connections Program (VCP): allows job seekers to fill employment/skills gaps, network and build confidence through short-term volunteer opportunities with local non-profit organizations. Contact Wendy Gould, ex640
Veterans Services
Unemployment navigation help
Medical Office Services training program in collaboration with Worcester Public Schools. Contact John Trainor at 508-799-3092
Online Computer Training program
List of job training opportunities
Department of Transitional Assistance (DTA) Employment & Training Program for DTA clients
50 SW Cutoff, Worcester
508-767-3100
For TAFDC families (receiving cash benefits) inquire about attending an Employment Services Program Orientation held every Tuesday from 10am-Noon and Thursdays from 1pm-3pm
Clients may be eligible for childcare, training opportunities, job search assistance and travel reimbursement
Call Kendall Molina - 508-767-3106 or
Call Arianna Curet - 508-767-3191
11 Shattuck Street, Worcester, 01605
774-243-3900
Employment assistance for refugees and immigrants
Trade preparation programs for students enrolled in ESOL
Microenterprise Development
American Red Cross Healthcare Training
2000 Century Drive, Worcester, 01606
508-595-3700
Nurse Assistant Training and Home Health Aide Program
Reading test & orientation needed for all healthcare programs
65 Boys & Girls club way, Worcester, 01610
508-754-2686
Career Launch program for teens
Job ready (includes resume writing, interview skill workshops, job application assistance etc.)
Lifeguard Certification Program (when available; teens become first aid/CPR certified PLUS lifeguard certified)
Kids Café Server Program - teens are trained for food safety and serving; they become Safe Serve certified; volunteer approximately 10 hours a week serving dinner to approximately 200 kids per night Community Service Projects
11 Sycamore Street, Worcester, 01610
508-798-1900
Case management support with job search such as assistance with job applications, citizenship paperwork, translation, etc.
484 Main Street, Suite 110
508-796-5660
Programs are virtual due to COVID-19
Work readiness programs and financial literacy workshops
Professional Women's Group
Professional attire and suiting by appointment, Tuesday-Friday, 10am-2pm
Receives online referrals from agencies
484 Main Street, #600, Worcester, 01608
508-757-2756
1-800-244-2756
Disability Resource Center
Assistive Technology
Job Training & Employ Services
Rehab Services, etc.
Youth transition services
Applied Behavioral Analysis
The Community Builders at Plumley Village
16 Laurel Street, Worcester, 01608
508-770-0508
Computer lab and job resource center
Education and vocational training for Plumley Village residents
36 Wall Street, Worcester, 01604
508-755-4362
Job fairs, limited free faxing and copying, and resume writing
Admission: 250 Commercial Street, Suite 310, Worcester
508-890-1999
Training Center Located at: 100 Pine Street, N. Grafton, 01536
Education and job training program for youth ages 16-24
Mostly a residential program with a few commuter slots
Martin Luther King Jr. Opportunity Center and SMOC
237 Chandler Street, #2935, Worcester, 01609
508-756-6330
Offices are CLOSED due to COVID-19
SMOC Financial Services: Help for financially underserved entrepreneurs to start, stabilize, or grow their business through access to microloans and technical assistance
Green Jobs Academy: 508-626-7150 / 508-713-6060
Massachusetts Education & Career Opportunities, Inc. (MassEdCo)
484 Main Street, Suite 500, Worcester, 01608
508-754-6829 ex.3004
Educations Opportunity Center: Provides academic and career advising, post secondary education exploration & admissions and financial aid application assistance
Programs for Youth: Group workshops and individual advising to provide academic support, SAT/ACT prep, fee waivers, college search and application assistance, financial aid assistance
Educational Talent Search, GEAR UP, Collegiate Success Institute
On Our Way Program
Helps teen parents graduate from high school and continue their education
Massachusetts Rehabilitation Commissions
359 Main Street, Worcester, 01606
508-754-1757
FIRST STEP IS TO APPLY FOR SERVICES
Call the main number or go online
OFFICES ARE CLOSED TO THE PUBLIC DUE TO COVID-19
Assists people with disabilities to find, retain, or train for employment consistent with their skills and abilities
Referrals can be made in person or by telephone
They do the determination of a person's disability
Have a benefits specialist who can advise you about your SSA benefits
Do interest assessments to help guide you in your career path
Services for transition age youth ages 14 and up
Quinsigamond Community College Center for Workforce Development and Continuing Education
25 Federal Street, Worcester
508-751-7900
508-854-4453
email: cce@qcc.mass.edu
Provides low cost training programs that enable individuals to learn new skills that can be applied immediately on the job or utilized for future professional development
SNAP Path to Work: Free career training programs for people who receive SNAP
191 May Street, Worcester, 01602
1-800-488-1969
Family Self-Sufficiency Program for section 8 housing choice voucher participants
Small business development and loan fund program
340 Main Street, Suite 865 8th Floor, Worcester, 01608
email: beautifulsoulsinc@gmail.com
774-823-3334
774-633-7366
Provides gently-used, quality business, casual, and industrial attire for interview, court, graduation, job search, and employment to low-income youth and men
Referrals from agencies and organizations (referral form and agency registration forms are online)
Training Resources of America (TRA)
390 Main Street, Worcester, 01608
508-753-2991
TRA's Worcester programming includes:
YouthBuild: Provides low-income, out-of-school youth, aged 16-24 with on-the-job, hands on construction skills training or Nurse Aid Training and HiSet preparation
Adult Basic Education/GED Prep: Meets the specific educational needs of adult students who have limited basic reading, language and math skills as well as those wishing to pursue HiSet
English for Speakers of Other Languages: Assists adult students who have limited English proficiency by meeting their specific educational needs
Career Pathways: ABE program with a manufacturing training component (for ages 16 and up)
SNAP Path to Work: Education, skills training, and work readiness preparation for Able bodied adults without dependents residing in Central MA
Worcester Community Action Council, Inc.
484 Main Street, Suite 200, Worcester
508-754-1176 ex.234
Job & Education Center: for income eligible youth ages 17-24
Career Pathway Exploration & Navigation Programs: Topics include resume writing, mock interviews, job searching, and workplace culture
Volunteer Income Tax Assistance (VITA): Provides free tax return preparation service for income eligible individuals
Youth Employment & Professional Development Programs: 18 hours of work readiness training followed by 6-7 weeks of professional paid work experience
Project Excel & WINGS: HiSET and career pathway development programs for youth ages 16-25
Career Pathway Training: Programs that offer professional development through a certificate training program and employment assistance
Worcester House Authority (WHA)
40 Belmont Street, Worcester
Education, job placement and apprenticeship programs for residents of WHA / Resident Services
Call 508-635-3306
Resident Opportunities & Self Sufficiency (ROSS): Assistance, support, and referrals including HiSet/ESL programs, resume writing, employment applications
Call 508-635-3145
Family Self Sufficiency Program (FSS): A voluntary program to help federally aided (public housing and Section 8) residents reach economic self-sufficiency through education and employment services. FSS clients put aside money that would normally go to a rent increase and save it for their own future use
Call 508-635-3151
A Better Life Program (ABL): Families work with a case manager in this 5 year program to reach economic independence and self-sufficiency and even home ownership. ABL clients put aside money that would normally go to a rent increase and save it for their own future use
Call 508-635-3151
Elder Resident Opportunities & Self Sufficiency (ROSS): Coordinate services for elderly and/or disabled residents to better enable residents to reach and maintain their desired level of independence while aging in place
Call 508-340-5026
340 Main Street, Suite 400, Worcester, 01608
508-373-7641
email: LamoureuxK@masshirecentral.com
Connects Worcester residents with good jobs made available through development projects and job expansion activities
For low-income individuals ages 18+
Recent FREE job training programs offered include commercial driver's license, construction, call center, and EKG & phlebotomy training
Worcester Public Schools Adult Learning Center
24 Chatham Street, Worcester, 01608
508-799-3090
508-799-3170
HiSet, adult literacy, and ESOL classes
Employment training programs
Worcester Public Schools Night Life Continuing Education
1 Skyline Drive, Worcester, 01605
508-751-7612
Online Courses
Adult Career Technical Training
Lifelong Learning
Workforce Development
326 Chandler Street, Worcester, 01602
508-791-4702
Meetings are remotely on a daily basis in groups and also by appointments
For ages 14-24
High School Equivalency
Self-paced study program leading to HiSet certification and connections to higher education
Work Readiness Courses
20-hour courses leading to completion of work readiness portfolio. May include subsidized paid employment depending on availability
81 Plantation Street, Worcester, 01604
1-855-496-8462
Locations:
Worcester: 508-552-7303
Whitinsville: 508-266-2125
Milford: 508-473-2178
Webster: 508-552-7300
Career Pathways Program
The program provides students with the tools necessary to improve their academic performance, obtain their HiSet, matriculate to higher education, or become successful in a work environment. For those that have their high school equivalency, this program provides short term trainings in healthcare and Residential Child & Youth Care trainings. After completion of the occupational skills training, they will be placed in employment related to the training (for ages 16-24).
Food Assistance
AIDS Project of Worcester (APW)
85 Green Street, Worcester, 01604
508-755-3773 ex. 16
Distribution to APW clients only: Every Tuesdays & Thursdays 9am-11am
Carty Cupboard at Wesley United Methodist Church
114 Main Street, Worcester, 01608
508-791-4191
Wednesdays from 1pm-2:30pm
Catholic Charities Food Pantry
10 Hammond Street, Worcester, 01610
508-798-0191
Distribution: Monday through Friday, 11:30am-2:30pm
11 Sycamore Street, Worcester, 01608
508-798-1900 ex. 241
Distribution: Mondays & Wednesdays, 9am-1pm
Fountain of Life
23 Coral Street, Worcester, 01604
508-791-5555
Friendly House at Plumley Village
16 Laurel Street, Worcester, 01605
508-755-3989
Tuesdays 9am-4pm and Fridays 12pm-4pm
36 Wall Street, Worcester, 01604
508-755-4362
Distribution: Monday & Wednesdays, 12pm-4:30pm
39 Piedmont Street, Worcester, 01610
774-253-1619
Distribution: Fridays, 12am-2pm
Great Brook Valley Food Pantry (run by CENTRO)
176 Tacoma Street, Worcester, 01605
774-823-3722
Distribution: Tuesdays, 8:30am-1pm
Green Island Nhbd. Center / Via S. Worcester Nhbd Center
50 Canton Street, Worcester, 01610
508-753-4661
Monday-Friday 9am to 3pm
1059 Main Street, Worcester, 01603
508-755-6403
TEMPORARY CLOSED
43 John Street, Worcester, 01609
508-753-4991
Distribution is 2ND & 4TH Saturday from 10:30am to 12:30pm
Meals: Every other Saturday 10:30am-12pm
Also has emergency food box distribution at the same time
Loaves & Fishes Pantry
Unitarian Universalist Church of Worcester
90 Holden Street, Worcester, 01606
508-853-1942 ex.9
Distribution: 3rd Saturday of the month, 9am-11:30am
MASS. Veterans Food Pantry
69 Grove Street, Worcester, 01605
508-791-1213 ex. 10
2nd & 4th Thursday of every month from 10am to 4pm
93 Piedmont Street, Worcester, 01609
508-754-7098
Pantry Hours: Monday - Saturday (summer) 5pm to 6:30pm
Monday - Saturday (winter) 4pm to 6:30pm
Orthodox Food Center-St. Spyridon Cathedral
102 Russell Street, Worcester, 01609
508-791-7326
Distribution: Saturday, 10am-12pm
237 Millbury Street, Worcester, 01610
508-755-1228
Distribution: Tuesdays & Wednesdays 9am to 3pm
Plumley Village Food Pantry (Friendly House)
16 Laurel Street, Worcester, 01608
508-755-4362
Distribution: Tuesdays, 9am-4pm; Fridays, 12pm-4pm
Quinsigamond Village Community Center
16 Greenwood Street, Worcester, 01607
508-755-7481
Distribution: Mondays, Tuesdays, Thursday, 9:30am-3pm; Fridays, 9:30am-12pm BY APPOINTMENT
Revival Church - Fountain of Life
23 Coral Street, Worcester, 01604
508-791-5555
Distribution: Wednesdays from 6pm to 8pm
St. Anne's Human Services
130 Boston Turnpike Rd., Shrewsbury, 01545
508-799-4169
St. John's Church Soup Kitchen
44 Temple Street, Worcester, 01604
Soup Kitchen: Monday - Friday, 7am to 11am
Pantry: Mondays, Wednesdays, & Fridays 11am to 1pm
St. Oscar Romero / St. Paul's
19 Chandler Street, Worcester, 01609
508-799-4193 ex. 11
508-799-5009 for emergency
Tuesdays 9am to 11am / Thursdays 5pm to 7pm / and Saturdays 9am to 11am
St. Anthony's Pantry / Saint Vincent de Paul
Sacred Heart of Jesus Church
596 Cambridge Street, Worcester, 01610
508-753-2555 (call ahead)
Distribution: Thursdays 9:30am to 2:30pm & Saturdays 10am to 1pm BY APPOINTMENT
St. Peter's Church - Saint Vincent de Paul
929 Main Street, Worcester, 01610
508-752-4674
Distribution: Wednesdays, 11:30am -2:30pm
Call for emergency distribution
640 Main Street, Worcester, 01608
508-756-7191
Distribution: Wednesdays & Thursdays, 10am-12pm & 12:45pm-2pm
Sally's Place: Drop-in center, hot meals, laundry, and showers: Monday-Friday 9am-2pm (Breakfast at 9am, Lunch at 11:45am) & Sundays 5pm to 6pm (Dinner at 4:30pm) **Please Call ahead due to COVID-19 restrictions**
South Worcester Neighborhood Center
47 Camp Street, Worcester, 01603
508-757-8344
Distribution: Mondays, Tuesdays, Thursdays, & Fridays, 9am-1:30pm; Wednesdays, 11:30am-1:30pm **You must sign in to get food, proof of residency/address, and how many members in household; Can get food once a week; Masks required**
Supplemental Nutrition Assistance Program (SNAP)
69 Grove Street, Worcester, 01605
508-791-1213
Distribution: 1st and 3rd Thursday of every month, 10am-2pm
Women, Infants, and Children Program (WIC)
199 Chandler Street, Worcester, 01609
508-796-7000
16 Laurel Street, Worcester, 01608
508-799-9392
Worcester Food Not Bombs
774-239-2670
Saturdays at 2pm
Behind CITY HALL
KIDS' MEAL SITES
Salvation Army / Kids Feast
*ON HOLD DUE TO COVID*
640 Main Street, Worcester, 01609
508-756-7191 ex. 230
Monday - Thursday 2:30pm to 6pm
For children in the 1st - 8th grade
Please come in to register first
Boys & Girls Club Kids Cafe
65 Tainter Street, 01610
508-753-3377
*ON HOLD DURING COVID*
email: fo@bgcworcester.org
Summer Eats
Call Project Bread - 1-800-645-8333
Text "meal" or "comida" to 877 877
Download the SummerEats App for IOS/Android
Fuel Assistance/ Heat
LIHEAP - The Worcester Community Action Council
484 Main Street, Denholm building), 2nd Floor, Worcester, 01608
*CLOSED TO THE PUBLIC. REMOTELY WORKING*
Hours: Monday - Friday 8:30am-4:30pm
email: liheap@wcac.net
508-754-1176 / 508-754-7281 24/hr line
Federally funded Low income Home Energy Assistance Program pays a portion of winter heating bills
Tenants or a homeowners
Any type of heat: oil, electric, gas, wood, etc.
First Time Applications can apply online November 1st - April 30th
Returning Applications can be done through the mail
The Salvation Army's Good Neighbor Energy Fund
*For people NOT ELIGBILE for fuel assistance*
640 Main Street, Worcester
508-756-7191
1-866-527-7283
A program to improve your home energy's performance, reduce your energy bills, maker your home more comfortable, and help you qualify for additional rebates and incentives
FREE Home energy assessments
Rebates, incentives, financing on lighting and appliance and heating and cooling system
Grandparents Rising Grandchildren
Finances:
Department of Transitional Assistance (DTA)
50 SW Cutoff, Worcester, 01604
1-800-445-6604
508-767-3100
More information on website: https://www.masslegalhelp.org/income-benefits/tafdc/advocacy-guide/part2/q32-who-has-a-choice-to-be-in-the-assistance-unit
Grantee Relative Benefits
A special type of TAFDC (Transitional Aid to Families with Dependent Children)
Eligibility is based on child's income, NOT YOURS! DTA will explain
Bring copies of the guardianship paperwork, proof of residence, and ability to show relationship to child
Other benefits you may be eligible for:
Women, Infants, and Children (WIC)
199 Chandler Street, Worcester, 01609
Call 508-799-7000
16 Laurel Street, Worcester, 01608
Call 508-799-9392
19 Tacoma Street, #246, Worcester, 01605
Call 508-853-2904
If your grandchild is 5 years old and under
Social Security Administration
51 Myrtle Street, Worcester, 01608
1-866-331-9069
If either biological parents is deceased the child may be eligible for survivor benefits
If the grandchild has a medical or mental health disability they may qualify as well
MassHealth Insurance
*Contact the Department of Early Education and Care*
1-617-988-6600
Information about income-eligible childcare or daycare vouchers
NOTE: There is new eligibility for childcare for some Grandparents Raising their Grandchildren. Contact DTA office
Support:
Worcester Grandparents Support Groups
Elder Services of Worcester Area, Inc.
67 Millbrook Street, #100, Worcester, 01606
508-756-1545
Meetings held at the YWCA on the 2nd Monday of the month, 6pm-8pm
1 Salem Sq., Worcester, 01608
Call 508-756-1545 ex.390
Registration required
Grandparents Raising Grandchildren
*Massachusetts Commissions on the Status*
1-617-748-2454
email: Colleen.pritoni@state.ma.us
Court:
To obtain custody of your grandchild, go to the Probate Court where the child lives and request temporary guardianship. In order to get guardianship of the child, his or her parent(s) must consent, must be found to be unfit or must be unavailable. The Clerk's office will have the paperwork necessary to get you started. You should bring the child's birth certificate with you if you have it.
Temporary guardianship means temporary. The biological parents have a right to be heard and contest your request. The court will set a date for a hearing
If the Probate Court awards you permanent custody of your grandchild, know that permanent does not mean permanent. The biological parent may petition Probate Court in the future for custody of the child to return him/her
You do not need an attorney. If you have legal questions, there's an attorney-of-the-day at each court
If you do not have the child's birth certificate when you apply for custody, the court may allow you to file it in the future
It may be helpful to have a lawyer assist you. For lawyer referral call the Massachusetts Senior Legal Helpline: 1-800-342-5297
NOTE: If your grandchild is in the custody of DCF and you obtain custody in court - you may render yourself ineligible for the 'maintenance allowance', usually provided for Foster or Kinship Care. Please speak with DCF before you go into court
If DCF has custody of your grandchild, you have the right to ask to participant in a home study and have your grandchild placed with you as a kinship foster parent. If you become the child's foster parent, you should receive foster care payments. MassHealth for your grandchild, and other services. Contact the child's social worker as soon as possible for more information.
Health Care & Insurance
MassHealth:
146 Main Street, Suite 101 & 102, Worcester, 01608
1-877-623-6765 Monday-Friday 8am-6pm
Residents with limited incomes may be eligible for MassHealth or ConnectorCare/Qualified Health Plans
45 Spruce Street, Chelsea, Boston, 02150
1-800-841-2900
A basic health insurance program for Massachusetts children and teens under the age of 19 year's who are not eligible for MassHealth
Community Health Centers:
Provides access to affordable, integrated, comprehensive health care and social services, regardless of patients' ability to pay
Family Health Center of Worcester
26 Queen Street
508-860-7700
Edward M. Kennedy Community Health Center
19 Tacoma Street
508-852-1805
119 Belmont Street
Call 508-334-9300
123 Summer Street
Call 508-363-5000
Medicare:
*Most people age 65 or older are eligible for Medicare. You may also be eligible if you or your spouse worked in Medicare-covered employment and you are under 65 and disabled.
Call Medicare 1-800-633-4227 / TTY call 1-617-486-2048*
Massachusetts Dept. of Public Health
25 Meade Street, Worcester
508-799-8531
For information on where to immunize your children
Immunizations are also available at Worcester Public Schools Parent Information Center
508-799-3194
UMass Memorial Ronald McDonald Care Mobile
*TEMPORARY CLOSED UNTIL SPRING*
119 Belmont Street, Worcester
508-334-6073
A mobile health care unit that stops at 10 community sites
Call for locations
Provides preventive
FREE WALK-IN HEALTH CLINICS:
*For more information go to: www.worcesterfreeclinics.org *
AIDS Project of Worcester (APW) John McKee Care Center
85 Green Street, Worcester, 01604
508-755-3773
Call ahead
No insurance needed
STD (sexual transmitted disease and hepatitis C treatment, detox referrals, needle exchange, bleach kits, condoms, Narcan refills, etc.
Epworth United Methodist Church
64 Salisbury Street, Worcester, 01609
508-752-2376
In-person visits Mondays 6pm-8pm
Telephone & videos visits are available / Connect with webcam during clinic hours: Monday - Thursday 6pm-8pm
Acute and chronic medical concerns
Medication refills
Health screenings
India Society of Worcester Center's Free Health Stop
152 Main Street, Shrewsbury, 01545
508-842-9795
Wednesdays 6pm-8pm
Dental Care:
Contact:
UMass Memorial Ronald McDonald Care Mobile
TEMPORARY CLOSED
119 Belmont Street, Worcester
Call 508-334-6073
Family Health Center of Worcester
26 Queen Street, Worcester
Call 508-860-7700
Edward M. Kennedy Community Health Center
Call 508-755-1119
Quinsigamond Community College Dental Hygiene Clinic
670 West Boylston Street, Worcester
Call 508-854-4306
Tuesdays and Thursdays 8am or 1pm appointments
Appointments last 3 hours long, 3 appointments usually needed
Open Sept.-May
Closed June-Aug. & Dec-Jan
CLOSED DUE TO COVID-19
Run through MCPHS University
10 Lincoln Sq., Worcester, 01608
Call 774-243-3410
Prescription Assistance:
The MCPHS Pharmacy Outreach Program
19 Foster Street, Worcester
1-866-633-1617
Monday-Friday 8:30am-5pm
A free prescription drug information and referral service for Massachusetts residents. Medication counseling, prescription drug plan referrals, and information about ways to get free or discounted drugs
Prescription Advantage
P.O. Box 15153, Worcester, 01615
1-800-243-4636 / press 2
Prescription Advantage is a state-sponsored secondary prescription drug insurance plan for Massachusetts seniors and disabled residents who meet eligibility requirements
Holiday Giving Programs
*You may only register at one location; duplicate registrations will be avoided. Children's birth certificates are required to verify age. ONLY PARENTS can register their children, GRANDPARENTS MUST HAVE CUSTODY in order to register their grandchildren.*
01601: Friendly House
01602: Friendly House & Good Samaritan
01603: South Worcester Nhbd. Center or Good Samaritan, St. Vincent de Paul Sacred Heart
01604: Oak Hill CDC, Friendly House, Good Samaritan, Green Island Nhbd. Center
01605: Friendly House or CENTRO at GBV (Great Brook Valley)
01606: Friendly House
01607: CENTRO, Quinsigamond Village Community Center
01608: CENTRO, Friendly House, Victory Center, or Green Island Nhbd., Center, Salvation Army
01609: CENTRO, Good Samaritan
01610: Good Samaritan, CENTRO, South Worcester Nhbd. Center or the Green Island Nhb. Center, or St. Vincent de Paul Sacred Heart
Plumley Village: Friendly House office at PV
GBV: CENTRO at GBV
Homework, MCAS Help , & College Prep
ACE, African Community Education Program for African Immigrants and refugees
484 Main Street, STE 355, Worcester, 01609
508-459-2284
Some remote programming
Monday - Thursday 2:30pm to 6pm & 9am to 2:20pm on Saturdays
Belmont AME Zion Church
"Yes We Care" - After School Homework Center
55 Illinois Street, Worcester, 01610
774-303-0717
OPEN and working remotely
Grades K-6
Monday - Thursday 2:30pm to 5pm during the school year
Fridays are field trips
The Debutantes of Central Massachusetts Program to educate and inspire the personal growth of young ladies who live within Central Massachusetts
Boys & Girls Club
65 Boys & Girls Club Way, Worcester, 01610
508-753-3377
Serving as a Learning Hub during COVID
Contact info@bgcworcester.org
Offering SAT Prep beginning Feb 2021
Contact Cassie at cmarley@bgcworcester.org
Requiring additional academic support or join the Google Classroom
Contact Steve at swinston@bgcworcester.org
Friendly House
36 Wall Street, Worcester, 01604
508-755-4362
After school and teen programs offer homework help and tutoring
Latino Education Institute
537 Chandler Street, Worcester, 01609
Afterschool and summer programs to improve the academic achievement and wellbeing of Latino students and their families
Marie Anne Center
236 Lincoln Street, Worcester, 01605
508-425-9254
*CALL AHEAD*
After school tutoring (grades 2 to 10) and homework space and help available
Computer Lab with free internet access
Massachusetts Education & Career Opportunities, Inc. MassEdCo
484 Main Street, STE 500, Worcester, 01608
508-754-6829
On Our Way program: helps teen parents stay on track, graduate from high school and continue their education
Pernet Family Health Service
237 Millbury Street, Worcester
508-755-1228
Home Work Club is digital Monday - Wednesday & Fridays 3pm to 4:30pm
Ages 6 - 11 - or any elementary school aged child
Quinsigamond Community College Gateway to College Program
508-854-7587 / Contact Glenda Rodriguez at 508-205-9133 or email: gtcinfo@qcc.mass.edu
Register online
Serve students between the ages of 16 - 20 who have dropped out from or are at risk of dropping out from High School
Students earn a high school diploma while taking classes at QCC, and earn free credits towards an Associate's degree or certificate
The Assumption Center (previously listed as St. Peters)
16 Vineyard Street, Worcester, 01603
508-767-1356
email: myra.assumption@gmail.com
MENTORING PROGRAM - All online
Child is matched with a mentor for weekly 1-on-1 meeting (tutoring and mentoring)
Program runs from February through April
Group meetings on Thursday afternoons (group activities with other children)
Spots available - Register online and soon
The Southeast Asian Center (SEAC)
484 Main Street, STE 400, Worcester, 01608
508-791-4373
Monday, Wednesday - Friday 6pm-8pm tutoring in English, Vietnamese and Burmese
Worcester Housing Authority
32 Great Brook Valley Ave, STE 2, Worcester, 01605
508-635-3306
Limited to WHA residents
In Great Brook Valley and Lakeside apartments
Worcester Public Schools
Worcester Youth Center
326 Chandler Street, Worcester, 01602
508-791-4702
*Virtual access to all its programs to help Members continue learning new skills while staying at home and observing social distance*
Homework assistance for youth ages 14-18 (with parent approval)
Meeting on a daily basis in groups and also by appointments
Need to Pass the MCAS?
Call your school principle to ask about tutoring or supportive course work for your child
College Prep & Financial Aid
Massachusetts Education & Career Opportunities, Inc. MassEdCo
484 Main Street, STE 500, Worcester, 01608
508-754-6829 ex. 3004
Call to make an appointment with an advisor
Provides academic and career advising, post secondary education exploration & admissions and financial aid application assistance
Baby Steps Savings Plan (formerly $eedMA)
1-800-449-6332
A universal, seed-funded, children's saving account program designed to help Worcester children and families save for higher education and post-secondary training while also providing financial literacy programming
Housing Assistance
~~For General Housing Information and Tenants' & Landlord Rights Assistance Contact:
Central Massachusetts Housing Alliance (CMHA)
6 Institute Road, Worcester, 01609
508-791-7265 ex.171 (for emergency), ex. 172 (Tenants), ex. 173 (Landlords)
email: hc@cmhaonline.org for walk-in hours
RCAP Solutions Housing & Consumer Education Center
191 May Street, Worcester, 01602
1-800-488-1969 ex. 6734
Landlord, renter, and home buyer education; housing counseling; and home ownership support
Subsidized Housing (Based on household income):
**Housing Authorities:
There are over 240 Public Housing Authorities (PHAs) statewide, many offering both state and federal housing. Though most give preference to those who live or work in their community, still apply to many communities as you would be willing to relocate to in addition to your local PHA.
There is now a centralized application for state funded public housing. Apply online at https://publichousingapplication.ocd.state.ma.us
PHAs must be contacted directly to apply for federally funded public housing
The wait list for public housing is between 3 to 5 years. Emergency housing is 18 to 24 months. Waits may be shorter in smaller communities. If the wait list is closed in the community you are interested in applying for, check back often to see if the list is open
Worcester Housing Authority (WHA)
40 Belmont Street, Worcester
508-635-3300
Individuals and Families can apply online
Privately Owned Subsidized Housing
To get a list of subsidized apartment complexes in Worcester county that rent on a sliding fee scale
Call CMHA 508-791-7265; Leave a name and address to receive a listing or go to Mass Housing's website and click on rental housing
Each site must be applied to separately
Call to request an application and to make sure that their waiting list is open
Waitlists for subsidized housing are between 3 to 5 years depending on the complex
Mobile Rental Vouchers:
Worcester Housing Authority (WHA)
40 Belmont Street, Worcester
508-635-3300
Often referred to as "Section 8" - Mobile rental vouchers can be used anywhere in the community as long as the unit meets program requirements and rent limits. Vouchers are either federally or state funded
Apply for both types of mobile vouchers through WHA & RCAP Solutions
Waitlists for mobile vouchers are 10+ years unless you fall within priority categories (fire victim, victim of domestic violence, etc.). Make sure you check as many preferences as appropriate to decrease your wait time.
IMPORTANT TIPS FOR SUCESSFUL SUBSIDIZED HOUSING:
Get on as many different waiting lists as you qualify for despite the lengths. Remember, you will never get to the top of a waiting list if you are not on the waiting list
If a waiting list is closed, check back monthly to see if it is open
Keep a log of all the places you apply
When you move, make sure you update all the agencies where you applied of your new address. Correspondence is by letter and one missed letter WILL result being taken off the list! There is no exceptions
If you ae denied housing, immediately contact Community Legal Aid (CLA). People are often denied for a variety of reason but are successfully able to win an appeal of that decision. Time for appeal is very limited and you must act immediately
Call 1-855-252-5342
Helpful Homelessness Prevention Information from the Central Massachusetts Housing Alliance (CMHA):
City Hall, RM 101
455 Main Street, Worcester, 01608
508-799-8486
or
405 Main Street, Worcester, 01608
508-752-3718 / 1-855-252-5342
Everyone at one time or another falls on hard times. It's important to seek help BEFORE a financial problem becomes a crisis. There are many agencies that may be able to help with utility negotiations, landlord negotiations, advocacy, budgeting and some financial assistance
The earlier help is sought the more likely a positive outcome. Visit CMHA's Housing Counseling for assistance in working out an agreement with your landlord or to explore other housing options as early as possible
Only a judge can order you to vacate your home. DO NOT leave early until you seek housing counseling
Housing Discrimination:
It is illegal in Massachusetts to deny housing on the basis of race, color, national origin, gender identity, sexual orientation, disabilty, ancestry, genetic information, marital status, veteran or active military status, age, familial status, and source of income
The Worcester Fair Housing Project (WFHP) is a joint project between Community Legal Aid (CLA) and the City of Worcester providing advice and representation to anyone in Worcester County who has been the victim of housing discrimination
HOMESLESS WITH A CHILD UNDER 21....
*Department of Housing & Community Development (DHCD) Emergency Assistance (EA) Application Process*
Department of Transitional Assistance (DTA)
50 SW Cutoff, Worcester, 01604
1-866-584-0653
Hours 8am-4pm
DHCD Steps
Step 1: Are you qualified for EA?
Must meet the gross income standards of EA
Household must consist of children under the age of 21 or a pregnant women
One member in your family must have legal status in the US
Must be a resident of Massachusetts
Must meet asset limits
Step 2: Are you eligible for EA?
No fault fire, flood, natural disaster, condemnation or foreclosure
Fleeing domestic violence, current or within past 12 months
No fault eviction
Child(ren) are exposed to a substantial health and safety risk
Step 3: Provide all requested verification within 30 days. Ask for "presumptive placement" if you do not have all requested documents when you apply
Step 4: Health and safety assessment will be conducted to verify housing instability. This is done through DCF. This does not mean a 51A is being filed against you. Homelessness is not a legal reason to lose your children in Massachusetts
Step 5: If you are determined eligible for EA, you may be offered to choose HomeBASE benefits or shelter placement. If you are determined ineligible for EA, you will receive a denial letter. All denials may be appealed
HOMELESS FAMILIES WHO ARE NOT ELIGIBLE FOR EMERGENCY SHELTER FROM DHCD:
The following are family shelters for families who are not eligible for Emergency Assistance through DHCD. There is a high demand for these rooms and they are often full. Call them directly to determine availability
52 High Street, Worcester
Call 508-756-5486
Women and women with children
Reunification shelter
87 Elm Street, Worcester
Call 508-792-1799
families with children (including fathers)
Reunification shelter
119 Endicott Street, Worcester
Call 508-965-7391
Pregnant women ages 18+
Montachusett Interfaith Hospitality Network:
758 Main Street, Leominster
Call 978-466-1704
St. Luke's Guesthouse:
141 Main Street, Southbridge
Call 508-764-9800
Individuals, couples, families with children
Homeless Prevention Funds:
There may be assistance for rental arrearages, security deposits, and utility terminations and other financial related housing crises from the following agencies:
Central Massachusetts Housing Alliance
Call 508-791-7265
Call 508-755-4362
Call 508-860-2249 or 2250
Call 1-800-488-1969 ex. 6770
One type of emergency funding:
RAFT
Provides short-term financial assistance to low-income families who are homeless or at risk of becoming homeless
Flexible funding of up to $4000 in a 12 month period depending on the needs of the household
Expanded to include all households
Must have a qualifying house crisis
Must be income eligible
Must pass RAFT screening
RAFT is available through:
CMHA
RCAP Solutions
Other Programs to Assist Homeless Families & Individuals:
Central Massachusetts Housing Alliance
6 Institute Rd, Worcester, 01609
508-791-7265
Provides information on tenant and landlord rights and responsibilities, mediation between tenants and landlords, identification and referral to additional community resources, ongoing case management, affordable housing search, information about utility rights and assistance negotiating utility payments plans, and financial assistance with rent or utility arrearage as well as move-in cost when a funds are available and households qualify
RCAP Solutions Housing & Consumer Education Center
191 May Street, Worcester
1-800-488-1969 ex. 6770
Provides housing counselors to assist callers with a variety of issues. Whether you're a landlord, tenant, homeless or at risk of homelessness family, first time home owners and current home owners we provide one-on-one counseling, information, referral and workshops on issues related to income security and housing stability
McKinney-Vento Program of the Worcester Public Schools
20 Irving Street, Worcester
508-799-3652 / 508-799-3175
Provides resources, support and referrals for families that are currently homeless (including doubled up) and/or families who may have recently found housing
Community Healthlink Tenancy Preservation Program
162 Chandler Street, Worcester
508-438-5656
Support for tenants in eviction process
Supports tenants with disabilities in the eviction process
Worcester Family Health Center's Homeless Families Program
26 Queen Street, Worcester
508-860-7930
Provides medical care, mental health care, advocacy, support and guidance to families who are experiencing homelessness
At least one family member must be enrolled as a patient with FHC
For families with at least one child under the age of 18
875 Main Street, Worcester
508-752-6181
5 Piedmont Street, Worcester
508-754-0908
Worcester Community Housing Resources (WCHR)
11 Pleasant Street, Suite 300, Worcester
508-799-0322
310 Highland Street, Worcester
508-799-6942
Housing Code Violations & Lead Paint:
City of Worcester Department of Inspection Services
25 Meade Street, Worcester
508-799-8589
508-929-1300 to file a housing code complaint
City of Worcester Executive Office of Economic Development
Housing Development Division:
City Hall, 4th Floor
455 Main Street, Worcester
508-799-1400 ex. 31406
Owners/Investors:
Grant funding available for Lead Paint Remediation & Healthy Homes Issues
Building must be built before 1978 and have child under 6 living in property OR have an order to correct from Worcester Inspectional Services
Must not have a current Lead Paint Letter of Compliance
Tenants must meet HUD income guidelines
Must be current on your taxes and water/sewer bill
Renters:
Call 508-799-1400 ex. 31429
Information to get free lead determine
NOTE: Families who are turned away from housing because of lead paint or because they ask to have an apartment de-leaded should call the Worcester Fair Housing Project at 508-799-8486
Housing Resources for Single Individuals:
SMOC Greater Worcester Housing Connection Triage and Asst. Center
25 Queen Street, Worcester
508-757-0103 ex. 6340
Emergency shelter and services for single adults age 18 or older who are homeless or at imminent risk of homelessness
For Worcester area residents only (no one is turned away in cold months)
Accepts referrals and walk-ins
SMOC Greater Worcester Housing Connections
237 Chandler Street, Worcester
508-757-0103
Provides permanent housing solutions
Services and linkages to employment, health and behavioral health, education, and income maximization opportunities
HOAP Program at Community Healthlink
162 Chandler Street, Worcester
508-860-1079
Housing case management, medical assistance, and behavioral health for adults 18+
Medical triage: Monday-Friday 9am-12pm & 1pm-4pm
Case management triage: Monday, Wednesday, Friday 1pm-3:30pm
SROs Single room occupancies
Worcester Commun. Housing Resources
11 Pleasant Street, Worcester
Call 508-799-0322
237 Chandler Street, Worcester
Call 508-757-0103
Central Massachusetts Housing Alliance
Call 508-791-7265
YWCA Transitional Housing Program (for women)
1 Salem Sq., Worcester
508-791-3181
Abbey's House Service Enriched Housing Program (for women)
52 High Street, Worcester
508-756-5486
52 Mason Street, Worcester
508-753-3588
Emergency shelter and services for single adults age 18 or older who are homeless or at imminent risk of homelessness
Net of Compassion / Hotel Grace
44 Temple Street, Worcester
St. John's Church
Seasonal shelter on nights below 35 degrees
Programs for Homeless Teens and Youth:
40 Southbridge Street, Suite 400, Worcester
508-762-3000 / 1-800-579-0000
Basic Center Program: For homeless/runaway youth under the age of 18
Transitional Living Program: For youth 18-21
Maternity Group Home: For pregnant or parenting youth 18-21
Rental Assistance: For youth 18-24
Young Parent Support Program: For pregnant or parenting youth 12-24
508-963-5576
email: worcester@standupforkids.org
Referral and support for youth through age 25
1-800-786-2929
24/7 confidential helpline for runaway or homeless youth
Live chat, email, and forum online
4 Mann Street, Worcester
508-755-0333 ex. 1142
A support program for gay, lesbian, bisexual, transgender and question youth 14-23
SMOC Transition Age Youth Community Support Program
237 Chandler Street, Worcester
508-757-0103
Offers affordable rooms in the greater Worcester area for qualifying youth ages 18-24
Supportive Care Management
Rental subsidies available
Weekly meetings and support group
Immigrant & Refugee Services
ACE / African Community Education
484 Main Street, Worcester, 01609
508-459-2284
Afterschool tutoring and mentoring for African immigrant youth
Saturday STEM classes for youth
ESL and citizenship classes for adults
Licensed immigrant support service
Case management support for families
Cultural brokers and advocates in schools and the community
African Refugee Women Immigrant Care
340 Main Street, FL 9 STE 10 Worcester, 01608
774-297-0425
Women's Empowering Group
Mentoring
Welcome Program
Some Translation Assistance
114 Main Street, Lower Level, Worcester
774-261-4232
Mailing address: 360 West Boylston Street, Suite 213, West Boylston, 01583
Education and social services for immigrants and refugees
African Women's Support Group
11 Shattuck Street, Worcester, 01605
774-243-3100
774-243-3900
Refugee resettlement
Case management services
Employment services & vocational training services
English for Speakers of other languages
Language interpretation and translation services through LanguageBank
Immigration Legal Assistance Program
Unaccompanied Refugee Minors Program
10 Hammond Street, Worcester
508-798-0191
Accredited immigrant representative for family-based immigration
ESOL and citizenship classes
11 Sycamore Street, Worcester, 01608 - Monday and Wednesday 9am to 1pm
176 Tacoma Street, Worcester, 01605 - Tuesdays from 9am to 1pm
508-798-1900
Helps refugees and immigrants with basic needs, legal advice, counseling and training to become self-sufficient
Latino Elder Program for seniors 60 and over
Wednesday-Friday from 8:30am-12pm
Community Health Awareness Network (CHAN)
114 Endicott Street, Worcester, 01610
774-253-0534
email: info@changlobal.org or Lovo.koliego@changlobal.org
Programs are designed to educate, empower, and increase health literacy in the African community in the US and Africa
Community Legal Aid / Central West Justice Center
405 Main Street, 4th Floor, Worcester, 01608
508-752-3718
1-855-252-5342 / TTY / TTD 508-755-3260
Provides free civil legal assistance to low-income and elderly residents in the areas of homelessness prevention, access to public benefits and healthcare programs, safety from domestic abuse and exploitation, humanitarian-based immigration relief, and access to services in school
Apply online or by telephone
Edward M. Kennedy Community Health Center
19 Tacoma Street, Worcester, 01605
508-852-1805
Health care
Groups for refugees
Family Health Center of Worcester
26 Queen Street, Worcester, 01610
508-860-7700
Health & dental care
Many other services
Family Community Cultural Broker Program
9 Centennial Drive, Suite 202, Peabody, 01960
978-927-9410
Short-term, voluntary, intensive case management services for refugees
Ages 18+ who are considered to be "at risk" in the community
36 Wall Street, Worcester
508-755-4362
Basic services (no legal representation)
GeMS (Global Empowerment Services Inc.)
978-479-3678
Provides educational programs to immigrants and refugees
Latino Educational Institute (LEI)
537 Chandler Street, Worcester, 01602
508-798-6507
Various enrichment programs to support the academic success of Latino children, Youth and College students (K-16) and their families
508-853-8853
email: info@lgbtasylum.org
Fill out an intake form before traveling
A ministry of Hadwen Park Church and a community-based organized dedicated to supporting and empowering LGBTQ individuals who are seeking asylum in the US
Massachusetts Organization of African Descendants (MOAD)
774-371-1053
email: Moad.org@gmail.com
Coalition of volunteer members from diverse African nations living in Worcester, including:
African businesses, restaurants, churches, and individuals
City-wide task force to address the barriers and inequalities faced by the African community in Worcester
Specialized in:
Advocacy, Public Health and Social Services, Education, African Businesses, Organizations, and churches
Food Pantry & Community Clinic:
New England Ghanaian Seven-Day Adventist Church: 67 Vernon Street, Worcester
484 Main Street, Suite 180, Worcester
email: contact@mclma.org
Referral and support services, educational services, and community building programs
Parent Professional Advocacy League - PPAL
508-767-9725
A statewide family organization dedicated to improving the mental health and well being of children, youth, and families through education, advocacy, and partnership
Hispanic Support Group twice a month
Information and Referral
Urban Missionaries of Our Lady of Hope
242 Canterbury Street, Worcester
508-831-7455
Food, clothing, furnishings, advocacy, language and work skills. citizenship assistance, and other needs
Refugee & Immigrant Assistance Center
316 Main Street, Floor #6, Worcester, 01608
508-756-7557
Refugee resettlement & placement services
ESOL Navigator program for assistance in finding English classes
Southeast Asian Coalition (SEAC)
484 Main Street, Suite 400, Worcester
508-791-4373
Support services for Southeast Asian and other immigrant families; i.e. housing search, employment, healthcare access, education, youth programs, tutoring and mentoring
WARM (Worcester Alliance for Refugee Ministry)
474 Grove Street, Suite 710, Worcester, 01605
774-701-0081
email: warmwelcominginfo@gmail.com
Support services for incoming refugees, assisting resettlement agencies
WRAP (Worcester Refugee Assistance Project)
email: info@worcesterrefugees.org
Supporting Burmese refugees toward sustainable self reliance through mentoring, advocacy, and material support as needed
Worcester State University Translation Center
Document translation services (Spanish-English and English-Spanish)
NOTE: A listing of local immigration attorneys is available at Worcester Community Connections Coalition and Family Resources Center.
Contact:
Anne Bureau at 508-796-1411 or
email: abureau@worcesterccc.org
CITIZENSHIP CLASSES:
10 Hammond Street, Worcester, 01610
508-798-0191
Application assistance
English, US History and Government Classes
Immigration Counseling
Classes offered in evenings
Ministerios La Trinidad
731 Main Street, Worcester, 01610
508-756-3938
Citizenship classes and community referrals
Worcester Public Schools Adult Learning Center
24 Chatham Street, Worcester, 01609
508-799-3090
3 Salem Sq., Worcester
Mary 508-799-1663
email: mcocorochio@worcpublib.org
"Citizenship Classes" every Wednesday from 5:30pm-7pm
No registration required
Must be 18+ and speak English
Legal Services
Community Legal Aid / Central West Justice Center
405 Main Street, 4th Floor, Worcester, 01608
508-752-3718
1-855-252-5342 / TTY/TTD 508-755-3260
Office Hours: Monday-Friday 9am-5pm
Telephone Intake Hours: Mondays, Tuesdays, Thursdays & Fridays, 9:30am-12:15pm / Wednesdays, 1:30pm-4:15pm
Provides free civil legal assistance to low-income and elderly residents in the areas of homelessness prevention, access to public benefits and healthcare programs, safety from domestic abuse and exploitation, humanitarian-based immigration relief, and access to services in school
SPECIAL PROJECTS INCLUDE:
The Worcester Fair Housing Project (WFHP):
Provides legal assistance to tenants and renters in Worcester County who have been the victim of housing discrimination
Contact: The Office of Human Rights, City Hall, RM 101,
455 Main Street, Worcester, 01608
508-799-8486
OR
Contact: CLA
405 Main Street, Worcester, 01608
508-752-3718 / 1-855-252-5342
Civil Legal Aid for Victims of Crime:
Provides legal assistance in a wide range of civil legal matters for victims of crime and their survivors
Re-entry Project:
Helps ex-offenders seal their criminal records and overcome barriers to housing and employment
Veterans' Project:
Helps veterans with discharge status upgrades and access to veterans' benefits programs
Online Legal Information
District Attorney Joseph Early, Jr.
225 Main Street, #G301, Worcester, 01608
508-755-8601
Works with police departments in 60 communities. Oversees a law office of more than 70 prosecutors, the operation of 11 District Courts, Superior Court, Juvenile Court, three six-member jury sessions, the grand jury, and an appeals division
Prevents crimes through a variety of community-based outreach programs: bullying / internet bullying, domestic violence, distracted driving, etc.
Uses money from the drug forfeiture fund - money confiscated from convicted drug dealers - to support youth programs for sports, the arts, scouts and other activities
Opioid/substance abuse curriculum called "This is Not about Drugs" presented to middle school students
Staff Professional Development for Child Abuse Prevention/Mandated Reporter training
Community Outreach organizes courthouse tours and Mock Trials
Office of the Attorney General
10 Mechanic Street, Suite 301, Worcester, 01608
508-792-7600
Attorney General Maura Healey is the chief lawyer and law enforcement officer of Massachusetts
Consumer and victim protection
Combatting fraud, corruption, and deceptive actions
Civil rights protection
Attorney General Hotline
Civil Rights Division
1-617-963-2917
For bias-motivated threats, harassment, and violence
1-800-994-3228
Consumer Hotline
1-617-727-8400
Monday-Friday, 10am-4pm
Elder Hotline
1-888-243-5337
Monday-Friday, 10am-4pm
Fair Labor Division
1-617-727-3465
Open Meeting Law Hotline
1-617-963-2540
Healthcare and Health Insurance Hotline
1-888-830-6277 ex.1
Student Loan Assistance Unit
1-888-830-6277 ex.2
Insurance and Financial Services Mediation Program
1-888-830-6277 ex.3
Insurance Fraud Tipline
1-617-573-5330 / 24 hours
Medicaid Fraud Tipline
1-617-963-2360 / 24 Hours
Victim Witness and Assistance Division (VWAD)
1-617-727-2200
Worcester Court Service Center
225 Main Street, Worcester
508-831-2565
Monday-Thursday, 8:30am-1pm / 2pm-4pm / Friday 8:30am-1pm
COURT SERVICE CENTERS LOCATIONS ARE CLOSED TO PUBLIC, PLEASE CALL AHEAD
Remote services and zoom for emergency cases
Computers with access to online resources
One-on-one help filling out court forms
Information about court rules and procedures
Court documents and written instructions
Access to interpreter services
Assistance with legal research
All services are FREE
Family Services of Central Massachusetts(FSCM)
31 Harvard Street, Worcester, 01609
508-756-4646
Mediation is a voluntary, confidential and flexible process in which a neutral Mediator assists disputing parties by helping them have a conversation to see if they can reach mutually acceptable
FSCM offers mediation to parties with court cases in Small Claims, Civil, Probate, Superior, and Juvenile courts. We also offer private divorce, unmarried parenting time/child support, family, elder, landlord/tenant, and housing mediation services. We offer mediation for court cases at no charge. Police referred cases are always free
We use a Sliding Fee Scale based on parties incomes
Massachusetts Advocates for Children
1-617-357-8431 ex3224/ 3237 for Spanish
Help for children who are facing barriers to receiving educational supports and services to which they are legal entitled
Lawyer of the Day Programs
CALL AHEAD DUE TO COVID-19
Worcester District Court, 4th fl., Court RM 21
Thursdays 8:30am-11am
For income-eligible litigants who have matters scheduled in this Thursday morning session of small claims only
Worcester Probate and Family Court
1st fl., of the Worcester Trial Court
Wednesdays 9am-1pm
First come. first served
Advice for income-eligible parties only
Worcester Housing Court
Thursdays 8:30am-1pm
For income-eligible litigants who have summary process matters scheduled before the court on that day only
184 Main Street, Worcester, 01608
508-831-2525
Offers help with legal research, free access to online databases, and books and materials to borrow
LGBTQ Services
Resources
165 Southbridge Street, Worcester
508-755-3773
email: info@aidsprojectworcester.org
Services include health education, counseling, outreach, HIV counseling and testing, & supportive educational groups
165 Southbridge Street, Worcester
508-755-3773
email: LCantres@aidsprojectworcester.org
Provides a safe space for LGBTQ youth and straight allies to socialize, learn, and share
Through the AIDS Project Worcester, Inc.
4 Mann Street, Worcester, 01602
508-755-0333
email: laura.farnsworth@openskycs.org
Support and resources for LBGTQ people ages 14-23 and their allies
4 Mann Street, Worcester
508-755-0333
emai: pflagworcester@iname.com
Parents, Families and Friends of Lesbians and Gays
WLEN (Worcester LGBT Elder Network)
67 Millbrook Street, #100, Worcester
1-800-243-5111 or 508-756-1545
email: wlen@eswa.org
Provides information and referral for LBGT elders and their caregivers
email: josh@loveyourlabels.org
Southeast Asian Coalition
484 Main Street, STE 400, Worcester, 01608
508-791-4373
Youth Effect: drop-in services and activities for ages 9-19
Healthcare Services
Edward M. Kennedy Center Community Health Center - LGBTQ+ Services
Human Rights Campaign Healthcare Equality Index Leader
Planned Parenthood: LGBT Services
470 Pleasant Street, Worcester, 01602
508-854-3301
Offers education, resources, and service referrals to LGBTQ community
Gender Wellness Initiative at Children's Friend, a program of Seven Hills Foundation
20 Cedar Street, Worcester, 01609
508-753-5425 ex.5425 or ex.6491
email: Oomiya Kawas at okawas@childrensfriend.org
Support Groups for caregivers of Transgender and Gender Variant Youth
1st Tuesday of the month from 6:30pm to 8pm
Workshops & Interactive Presentations geared toward medical professionals, mental health clinicians, caregivers, educators, and youth
Legal/Community Resources
508-688-0229 / Officer Sharon McQueen
LGBT Police Community Liaison
GLAD (Gay and Lesbian Advocates and Defenders)
18 Tremont Street, Suite 950, Boston, 02108
1-617-426-1350
email: Gladlaw@glad.org
405 Main Street, 4th Fl., Worcester
508-752-3716
LGBT Asylum Support Task Force
6 Clover Street, Worcester
Hadwen Park Church
Supports LGBT Political Asylum seekers
MA Commission Against Discrimination
484 Main Street, Denholm Building, RM 320, Worcester
508-453-9630
Hotlines to Just Talk:
Fenway Community Health Hotlines
GLBTQ Peer Listening 1-800-399-7337
GLBTQ Listening of Any age 1-888-340-4528
GLBTQ National Youth 1-800-246-7743
Gay & Lesbian National Hotline 1-888-843-4564
GLBTQ Domestic Violence Project
955 Massachusetts Ave., PMB 131, Cambridge, 02139
1-800-832-1901
Mental Health
Websites to do further searches:
Massachusetts Behavioral Health Access:
Adcare Hospital of Worcester, Inc.
107 Lincoln Street, Worcester, 01605
508-799-9000
24 Hour admission and referral / 1-800-252-6465
Inpatient alcohol and drug detoxification and rehabilitation for adults
95 Lincoln Street, Worcester
508-453-3053
Telehealth services during COVID
Outpatient
Day and evening intensive programs
Individual and family counseling
Early recovery groups
Outpatient detoxification
Free information family and friends program
Outpatient parenting programs
425 Lake Ave. North, Worcester, 01605
508-753-3220
Complete an Intake Form online
Individual, family, and couples counseling via telehealth
Suboxone treatment for opiate addictions
Medication Assisted Treatment addiction services
Medication management and psychiatric evaluations
Advocates Community Counseling
257 Ayer Road, Harvard, 01451
978-772-1846
CBHI services: in-home therapy and behavioral services, therapeutic mentoring / 508-628-7330
Outpatient counseling and medication management
23 Fruit Street, Worcester, 01609
508-797-0537 / 508-831-7745
Outpatient counseling and group therapy for adults only 21 and over
Transcranial magnetic stimulation - TMS
411 Chandler Street, Worcester, 01602
508-799-0688 ex.112
Outpatient counseling for adults, children, and adolescents
Individual, family, and couple's counseling
Various groups offered
Adolescent and adult partial hospitalization programs
1-855-575-2273 or 774-243-7486
CBHI services: Therapeutic mentoring, in-home therapy/family stabilization, community support program
1-855-575-2273 or 413-535-6274
Adult Intensive outpatient program
1-855-575-2273 or 774-243-7486
Attachment Institution of New England
21 Cedar Street, 2nd Fl., Worcester, 01609
508-799-2663
Therapeutic Groups
Specialized services for children with attachment disorders, trauma histories, PTSD and ADHD
Pre and post adoption counseling
Baker Mental Health Consulting LLC
51 Union Street, Suite 214, Worcester, 01608
508-769-7812
Individual, couples, and family therapy for adults (ages 18+)
Substance Abuse and Mental Health Evaluations
Becker College
email: beth.greenberg@becker.edu
Community counseling clinic at Becker College provides telehealth counseling services
Services are $15 per session (no insurance)
Behavioral Healthcare Services
435 Shrewsbury Street, Worcester, 01604
508-753-5554
Outpatient therapy, medication management, and evaluations
Boston Neurobehavioral Associate (BNBA)
116 Belmont Street, STE 26, Worcester, 01605
508-979-5557
Telehealth being offered
Schedule an appointment online
Individual and family psychotherapy and medication management
130 Lincoln Street, Unit 6, Worcester
774-530-6955
Psychiatric assessment and medication management for adults
390 Main Street, Suite 518, Worcester
508-752-1331
Individual counseling (ages 5 & up), home-based counseling, medication evaluations and management, psychological testing
CBHI (Children's Behavioral Health Initiative) Services
774-312-2722
Outpatient therapy, in-home therapy, Intensive Care Coordination, Mobile Crisis Intervention, In Home Behavioral services, Therapeutic Mentors, Family support and training
For information to search providers:
11 Sycamore Street, Worcester
508-798-1900 ex.350
CBHI services: In-home therapy, therapeutic mentoring
200 Lincoln Street, Worcester, 01605 / 508-459-6443
20 Cedar Street, Worcester, 01609 / 508-753-5425
Outpatient counseling for children, adolescents, and parents
Social skills and therapeutic groups
Carriage House: Peer support group for children ages 3-18 who have experienced the death of a parent, primary caregiver, or sibling
397 Grove Street, Worcester, 01602
508-791-3677
Counseling, therapy, neuropsychological and psychological assessments, psychiatry for children and adolescents, medical evaluations, educational services
Counseling and Assessment Clinic
51 Union Street, Suite 105, Worcester, 01608 / 508-756-2005
255 Park Ave, Suite 804, Worcester, 01608 / 508-756-5400
76 Summer Street, Suite 200, Fitchburg / 978-696-3035
Working remotely
Individual, adolescent, family, and group therapy
CBHI Services: i.e., therapeutic mentoring, in-home therapy, in-home behavioral service and community support program
Medication management service
Also offer substance use services
Community Healthlink and the CHL Youth and Family Center
Main CHL Address: 72 Jacques Ave., Worcester, 01610
Emergency Services: 1-866-549-2142
Addiction Crisis Help: 508-860-1200
Outpatient Counseling: 508-421-4411
CHL Youth and Family Center: 335 Chandler Street, Worcester / 508-791-3261
Behavioral Health and addiction urgent care open 24/7/365 for walk-in addiction treatment or mental health emergencies / 12 Queen Street, Worcester, Basement level
Crisis Stabilization Unit
Emergency services for mental health
Outpatient counseling for adults and children (at the CHL Youth and Family Center)
Together for Kids: Support for children in preschool setting
508-421-4453
MYR - Motivating Youth Recovery
508-860-1244
Acute bed detox for adolescents
School Support
508-791-3261
Youth Mobile Crisis Intervention
1-866-549-2142 Worcester
1-800-977-5555 North County
Families & Communities Together
1-877-778-5030
Intensive Care Coordination Services and family support and training for families with children with serious emotional issues
CBHI
774-312-2722 / Worcester
978-401-3913 / North County
In home therapy and therapeutic mentoring
Victim Services
508-791-3261
therapeutic services, advocacy, and outreach for witness or victims of violence, abuse, or other crimes
121 Lincoln Street, Worcester, 01605
413-732-7677
Outpatient mental health services for children, adolescents, couples, and family with Christian perspective
Crysalis Therapy and Wellness
61 Harvard Street, Worcester, 01609
508-579-2964
Individual counseling for children ages 3+, adolescents, and families
MA Department of Mental Health
361 Plantation Street, Worcester, 01604
774-420-3140
Info and Referral Line: 1-800-221-0053
Provides supplemental services for people with the most serious needs, beyond those supplied through health insurance and require approval by DMH
Eating Disorders Collaborative of Massachusetts
2 Ayers Street, North Brookfield, 01535
email: edcma@eatingdisorderscollaborativema.org
Resources to assist in finding treatment for eating disorders
Edward M. Kennedy Community Health Center
19 Tacoma Street, Worcester
508-595-0750
Multilingual psychotherapy for children, adolescents, and adults and psychiatry for adults
Pharmacy on site
Culturally competent behavioral health treatment for all patients, including refugees and immigrants (bilingual therapists, telephonic interpretation
Enlightened Interventions, LLC
25 Union Street, 3rd Fl., Worcester, 01608
508-317-2323
Diagnostic and substance use assessments; individual (ages 3.5-65), group, family, and couples therapy; nutritional counseling
29 E. Mountain Street, 2nd Fl., Worcester, 01606
508-755-0556
Outpatient counseling and psychiatry
CBHI services: (for ages 3-21) in-home therapy, therapeutic mentoring
Home-based services
Behavioral health community partners program
Community Support Program (CSP): services and care coordination for refugees with behavioral health and medical needs
Medication evaluations (for children and adolescents)
Family Health Center of Worcester
26 Queen Street, Worcester, 01610
508-860-7930
Social and Behavioral Health Services for FHCW patients
31 Harvard Street, Worcester, 01609
508-756-4646
Outpatient counseling for individuals and families and elders
Family & dispute mediation services
Parents Apart: court-approved parent education program designed to assist parents in understanding the impact of divorce on children
274 Lincoln Street, Worcester
508-831-0100
Assist individuals with a mental illness to attain employment, housing, education, wellness, friendships, and socialization skills
Through a work-ordered day, members work side by side with staff to run the club. Helps rebuild a rhythm and structure to their lives
People who attend clubhouse are shown to have better social networks, fewer psychiatric symptoms and fewer hospitalizations
An evidence based program
Hospital for Behavioral Medicine
100 Century Drive Street, Worcester, 01606
844-319-0000
Inpatient, outpatient, and partial short term hospitalization for children (age 3+), adolescents, adults (age 18+), and elders
Institution for Trauma and Healing
21 Cedar Street, 2nd Fl., Worcester
508-799-6306
Specialized services for both children and adult survivors of trauma and Post Traumatic Stress Disorder.
A short term treatment model
Integrated Wellness Management, Inc.
50 Lake Ave, Worcester
508-887-3310
508-361-3735
Outpatient counseling for individuals, couples, and families
P.O. Box 63, Worcester, 01613
508-299-7905
Multicultural mindfulness programs offered through yoga, meditation, music & art
Jewish Family & Children Services of Worcester, Inc.
646 Sudbury Street, Worcester
508-755-3101
No longer offering outpatient therapy at Worcester office
CBHI Services: In home therapy, therapeutic mentoring, in home behavioral therapy, outpatient counseling, school observations
5 State Street, Worcester, 01609
508-752-1560 / 508-877-3690
CBHI services: in-home therapy and therapeutic mentoring
Outreach and Tracking & Enhanced family outreach
Kiva Wellness Center (Central Mass Recovery Learning Community)
209 Shrewsbury Street, Worcester
508-751-9600
Run by and for people with mental health conditions 18 years and older
Peer-to-peer services and peer-run programs
LIFT (Living in Freedom Together)
774-243-6025
email: info@liftworcester.org
Provides support services for survivors of prostitution and Commercial Sex Exploitation of all ages, races, and genders
Youth outreach and advocacy program (mentoring for at risk and CSEC youth)
Jana's Place - 16 bed residential program for prostituted women and Co-occurring SUD and mental health
HABOR (Healthcare, Advocacy, Room, Board, Outreach, Rehousing) 15 bed zero barrier access shelter for women
Community based services, peer support, case management, and advocacy for prostituted people
LIKEMIND Mental Health & Wellness, Inc.
51 Union Street, Suite 222, Worcester
508-635-4360
Individual, couples, and family therapy for young adults
Neuropsychological, ADHD, and learning disorder evaluations
40 Southbridge Street, 4th Fl., Worcester
508-762-3000
Referral Line: 978-829-2222
email: referrals@luk.org
Behavioral Health Clinic - Mental health services
Substance abuse services
Central MA Child Trauma Center
Children's Behavioral Health Initiative Services: in-home therapy, therapeutic mentoring, in-home behavioral services
Families and communities Together - Intensive Care Coordination, family support and training (referrals to CHL)
SAVE Program: provides therapeutic services, advocacy, and outreach for individuals (and their friends/families) who have been impacted by an under-the-influence accident
MA Department of Mental Health; Central Mass Area Office
361 Plantation Street, 1st FL, Worcester, 01604
774-420-3140
Info and Referral Line: 1-800-221-0053
Provides supplemental services for people with the most serious needs, beyond those supplied through health insurance or other entitlements and require approval by DMH
Case management, individual and family community-based supports
Clubhouses, Recovery Learning Community and drop in centers and outreach for young adults
Massachusetts MENTOR (Central MA office)
48 Sword Street, Suite 101, Auburn, 01501
508-368-2700
In-home therapy
ex. 2723
Therapeutic Mentoring
ex.2725
MSPCC Family Counseling Center / Eliot Community Human Services
108 Belmont Street, Worcester
508-753-2967
1-800-442-3035
CBHI Services (in-home therapy and therapeutic mentoring)
Outpatient therapy
Child psychiatry
Child Sexual abuse treatment and recovery program (CSTAR)
Parent education and support programs
P.O. Box 127, Westborough, 01581
508-983-1425
Child, adolescent, adult, and geriatric neuropsychology
The Multicultural Wellness Center
44 Front Street, 3rd Fl., Worcester
508-752-4665
Culturally centered counseling
Individual and family therapy
In-home Services (CBHI) & Therapeutic Mentoring
Addictions and trauma treatment
NAMI (National Alliance on Mental Illness) of Massachusetts
Provides free education and support programs around Massachusetts for people diagnosed with mental health conditions and their families
The COMPASS Helpline at NAMI Massachusetts helps people navigate the complex mental health system and find resources for themselves or others
617-704-6264
NAMI of Central MA: Free support and educational groups
508-386-3562
New Beginnings Wellness Center
1280 Main Street, Worcester
508-754-1141
Individual (ages 4 and up), family, couples, and group therapy
Medication Management
CBHI Services (in-home therapy and therapeutic mentoring
New England Center for OCD and Anxiety
47 Prospect Street, West Boylston, MA
978-464-1211
email: info@OCDcentralMA.com or NewEnglandOCDCentrialMA@gmail.com
Specializes in treating children, youth, and adults with OCD related disorders
Child and adult evaluations
Newton Square Counseling Center
338 Highland Street, Worcester
508-752-5880
Individual, couples, and family counseling
299 Lincoln Street, STE 201, Worcester
774-206-1125
CBHI Services: in-home therapy, therapeutic mentoring, in-home behavioral services
Open Sky Community Services
4 Mann Street, Worcester, 01602
508-755-0333
Comprehensive mental health services for children, adolescents, young adults, and adults
Residential services
Respite Services
Clubhouse Services
Supported Employment and Education
The Bridge Counseling Center - evidence-based medication and cognitive-behavioral treatments including Cognitive Restructuring for PTSD; IMR; DBT; and CBT
Deaf and hard of hearing services
Safe Homes
508-755-0333 ex.1142
Weekly educational and social support
Drop-in center for LGBTQ+ youth ages 14-23 and their allies
Individual and family counseling
Parent Professional Advocacy League - PPAL
508-767-9725
Statewide family organization dedicated to improving the mental health and well being of children, youth, and families through education, advocacy, and partnership
Information and referral
Various Groups
Pathways To Wellness Associates
116 Belmont Street, Worcester, 01605
508-755-0436
1161 Main Street, 2nd FL (entrance in back), Holden, 01520
508-755-0436
Diagnostic Assessments and therapy for individuals, children, adolescents, families, and couples
Medication management
CBT, DBT, TF-CBT, EMDR, and ARC
Pathways for Change, Inc. (Central Mass Rape Crisis Center)
588 Main Street, Worcester
508-852-7600 / voice
508-502-7681 / video for ASL
Hotline: 1-800-870-5905 / 24/7/365
Free counseling support
24 Hour hotline if you or someone you know has been sexually assaulted
Face-to-face counseling
Various support groups available
Medical, police, and court advocacy
Multicultural/Multilingual services provided in ASL, Spanish, Portuguese, Vietnamese and English with additional languages available via interpreters
Sexual Exploitation Survivors
Teen & Adult Survivors
Deaf Survivor's Program & ASL Speaking Survivors
Satellite offices:
275 Nicholas Road, Fitchburg
North Brookfield
Southbridge
Gardner
by appointment only
971 Main Street, Lancaster, 01523
978-368-6442
Individual and family therapy, psychological evaluations, medication management
Regency Family Health, LLC
1 Exchange Place, Worcester, 01608
508-799-5900
Telehealth services available at this time
Individual, family, couples, and group counseling
Various assessments
Psychiatry
CBHI services
Renaissance Medical Group
774-420-2311 ex.401
If you, or a loved one, is feeling overwhelmed with sadness, depression, or anxiety, call RMG Behavioral Health
Serving undocumented individuals
Revidas, LLC
108 Grove Street, Suite LL11, Worcester, 01605
508-304-7499
A holistic group practice working with children as young as 4 through adults
Individual, family, and couples counseling
Play, art, narrative, and aroma therapy, reiki TF-CBT (Trauma)
25 Birch Street, Building B, STE 250, Milford, 01757
508-422-9250
Life Skills Center and Riverside School
DMH day program for adolescents
St. Vincent's Hospital
123 Summer Street, Worcester, 01608
508-363-5000 / 508-363-5252
Outpatient and inpatient MH Care for children, adolescents, adults, and seniors
Behavioral Health
774-420-3844
Psychiatric Emergency 24-hr assessment
Shrewsbury Youth and Family Services
222 Maple Ave, Higgins Building, Shrewsbury, 01545
508-845-6932
Individual, Family, Couples, and Group Counseling
Psychological Evaluations
Individual and Family assessment
Parenting Assessment
Early Intervention Substance abuse treatment
Positive youth development programs
324 Clark Street, Rear, Worcester, 01606
508-791-4976 / 1-800-244-4691
Intake Referral: 508-427-5362
Outpatient counseling for children and adults
Substance abuse counseling and evaluations
Psychiatric evaluations for adults and children
Provides in-home therapy (IHT) & therapeutic mentoring services as part of CBHI
Urgent Care Services
Kincoaching (services for kinship foster parents)
Behavioral Health interventions for medical disorders
South Bay Community Services - Early Childhood Services
548 Park Ave, Suite B, Worcester
774-823-1500
Early Intervention, developmental assessments, therapeutic groups
Infant mental health team
Family support services and care coordination
484 Main Street, Suite 400, Worcester
508-791-4373
Cultural Community Health Workers supporting access to mental health services in Vietnamese, Arabic, Burmese
585 Lincoln Street, Worcester, 01605 / 508-854-3320
105 Merrick Street, Worcester, 01607 / 508-797-6100
Central Intake Department (For all intakes) 508-917-6792
Outpatient and substance use counseling
Methadone, Vivitrol, and Suboxone treatment
Driving under the influence programs
Adolescent substance use treatment
Sunrise Behavioral Health Clinic
340 Main Street, Suite 303, Worcester
413-285-8586
508-304-7397
Working remotely
Psychotherapy, psychiatry, and medication management
Sunrise Detox
29 North Main Street, Millbury
508-731-3210
Medical stabilization from alcohol/drugs
UMass Memorial & UMass Medical School
Outpatient (Ambulatory) Psychiatry Program:
26 Queen Street & 279 Lincoln Street, Worcester
508-334-5393
Adult Counseling
Anger Management Program & DBT skills group
Women's Mental Health Specialty Clinic
279 Lincoln Street, Worcester
508-334-5101
Addiction Co-morbidity Treatment service
279 Lincoln Street, Worcester
508-334-0365
CANDO Clinics: Center for Autism and Neurodevelopmental
Disorders
774-442-2263
Services for youth and adults with emotional and behavioral challenges and complex presentations
Autism and Neurodevelopmental Disorders Clinic, Anxiety and Obsessive Compulsive Disorder Clinic, ADHD Clinic, Mood Disorders & Psychosis Clinic and More
Depression Specialty Clinic
508-334-0366
Bipolar Specialty Clinic
508-334-5052
Neuropsychiatry Referral Center
55 Lake Ave, Worcester
508-856-5548
Neuropsychology Referral Center
55 Lake Ave, Worcester
508-334-2527 or 0238
UMMMC MCPAP for MOMS
1-855-666-6272
Psychiatric consultation on depression during pregnancy and post partum
Community Health Link's Youth and Family Services
335 Chandler Street, Worcester
508-791-3261
Children's outpatient mental health services
Emergency Mental Health
508-334-3562
55 Lake Ave North, Worcester, 01655
24 Hour psychiatric consultation & emergency services, interpreter service available
For Mobile evaluations for MassHealth members
1-866-549-2142 or 1-800-977-5555
Children Protection Program
55 Lake Ave North, Worcester
774-442-6629
Evaluation of children for suspected abuse
UMMMC MCPAP Consultation Services for Children and Adolescents
508-334-3240
UMMMC Psychotic Disorders Consultation Service
279-281 Lincoln Street, Worcester
508-856-6580
Screening and Treatment for Early Psychosis (STEP) Clinic
72 Jaques Ave, Worcester
508-856-6463
email: MIND@umassmed.edu
Child Trauma Training Center (CTTC)
55 Lake Ave North, Worcester
1-855-546-5543
Centralized referral system for families and individuals impacted by Trauma who are seeking trauma treatment
Provides a variety of trainings on childhood trauma
UMMMC Family Medicine and Community Health
55 Lake Ave & 279 Lincoln Street, Worcester
508-334-8830
UMMMC TriRiver Family Health Center
281 East Hartford Ave, Uxbridge
508-278-5573
UMMMC Ambulatory Psychiatry Service (APS)
26 Queen Street & 279 Lincoln Street, Worcester
508-334-5393
508-334-2537 / New Patients
55 Lake Ave North, Worcester
UMass Medical Campus, Ambulatory Care Center, 7th Fl.
413-584-4040 ex. 6060
1-800-893-1522 ex. 6600
Crisis Line: 1-800-273-8255
Confidential Chat: veteranscrisisline.net or text to 838255
Mental Health services to any veteran with honorable discharge
LGBTQ veterans welcome
Treatment provided for post-deployment transition, PTSD, anxiety, anger, depression, substance abuse, sleep disorders
Worcester ACTS
774-804-1812
Intake to be completed
Call Nerissa Harper-Ketter at 774-804-1812
Support, linkage to services & resilience navigation for children under 10 who have been exposed to domestic or community violence & their families
112 Turnpike Rd Suite 100, Westborough, MA 01581
508-796-5797 / 1-888-305-2997
Treatment for eating disorders
Wayside Youth & Family Support Network
88 Lincoln Street, Framingham, 01701
508-630-5907
10 Asylum Street, Milford, 01757
508-745-6294 (referral line)
159 Worcester Rd, Charlton, 01507
774-249-1290 (referral line)
The Trauma Intervention Services
508-478-6888 ex.3135
Outpatient therapy, in-home therapy for children and adolescents, therapeutic mentoring, intensive care coordination, trauma intervention services
Worcester Pastoral Counseling Center
128 Providence Street, 3rd Fl., Worcester
508-757-0376
7 Church Street, Westborough
508-366-4000
34 Felton Street, Hudson
508-336-4000
Outpatient counseling for adults, youth, and children; psychological testing; EMDR (eve movement desensitization)
Worcester Recovery Center and Hospital
309 Belmont Street, Worcester, 01604
508-368-4000
Recovery for adolescents and adults
81 Plantation Street, Worcester
205 School Street, Gardner
328 Main Street, Southbridge
Centralized Referral: 1-855-496-8462 / email: centralreferral@youinc.org
Counseling for children, adolescents, adults and families
Adolescent substance abuse
Psychological testing, neuropsychological screening, risk assessments, trauma evaluations
Group therapy for parents, grand-parents, teens and children
Parent Resource Rooms and Prevention Specialists
Spanish speaking clinicians available
Sexual Abuse treatment & evaluations
Psychiatry evaluations and medication management for youth & adolescents receiving clinical services at YOU, Inc
Individual and family therapy
Training and consultation
Early childhood mental health consultation services
Trauma informed services
Adult Case management
In home Behavioral Services
Positive Parenting
Therapeutic mentoring
School based Services
Additional Locations
70 James Street, Worcester
508-890-6519
In-home therapy
In-home positive parenting services
In-home behavioral intervention services
Therapeutic mentoring
172 Lincoln Street, Worcester
In-home Family Stabilization Services
Community Support Program
Intensive Foster Care Program
Alternative to Lock Up Program
209 Shrewsbury Street / Kiva Center / Mondays, Tuesdays, and Fridays 4pm-8pm
4 Mann Street, Worcester / Open Sky / Thursdays 2pm-6pm
774-242-6364 / Zia Director
508-751-9600 / Young Adult Peer Support
Community of young adults ages 16-22 who may be struggling with mental health, substance use, trauma or feeling disconnected
Peer support, community, and resource connections
ADDITIONAL Mental Health Resources
NAMI (National Alliance on Mental Illness) of Massachusetts
1-617-704-6264
email: compass@namimass.org
NAMI Massachusetts provides free education and support programs around Massachusetts for people diagnosed with mental health conditions and their families
The COMPASS Helpline at NAMI Massachusetts helps people navigate the complex mental health system and find resources for themselves or others
NAMI of Central MA
FREE Support and educational groups
508-386-3562
National Suicide Prevention Lifeline:
1-800-273-8255
1-888-628-9454 / Spanish
1-800-799-4889 Deaf and Hard of Earing / (TTY) 1-800-273-8255
Provides free and confidential emotional support to people in suicide crisis or emotional distress
24 hours/7 days a week
Mentoring Programs
484 Main Street, #355, Worcester
508-459-2284
Mentoring for Empowerment and Exchange
For African immigrant youth, grades 5th-12th
The Assumption Center
16 Vineyard Street, Worcester, 01603
508-767-1356
email: myra.assumption@gmail.com
Mentoring program - all online
Child is matched with mentor for weekly 1-on-1 meeting (tutoring and mentoring)
Group meetings on Thursday afternoons (group activities with other children)
Big Brother's Big Sisters of Central MA/Metrowest
484 Main Street, Suite 360, Worcester
508-752-7868
email: info@bbscm.org
For boys ages 6-13 and girls ages 6-12
Boys & Girls Club of Worcester
65 Boys & Girls Club Way, Worcester, 01610
508-754-2686
Programs for children ages 8-18
Center for Living and Working Transition to Adulthood Program
484 Main Street, Suite 345, Worcester
508-798-0350
Independent living services for eligible youth ages 14-22 who have a disability and who have IEP's in high school to prepare them for transition to adult services
Therapeutic Mentoring Services
Through the Children's Behavioral Health Initiative
Offered by various providers
For more info on providers search go to:
For children under the age of 21 who are on or eligible for MassHealth insurance and who have a mental health diagnosis
484 Main Street, 6th Fl., Worcester
1-800-244-2755
Thrive Mentoring for Youth Women, Brothers Against Discrimination, and Youth Leadership Network
Free mentoring programs for youth ages 14-26 with disabilities
Girl's Inc. Group Mentoring Program
125 Providence Street, Worcester
508-755-6455 ex.19
For girls ages 9-14 participating in afterschool program
Latino Education Institute at Worcester State University
537 Chandler Street, Worcester
508-798-6507
ENLACE: mentoring for male students
40 Southbridge Street, 4th Fl., Worcester
1-800-579-0000
For children and youth ages 6-17
For youth with a learning, emotional or behavioral disability, youth impacted by incarceration of a family member, youth involved in the foster care system, youth impacted by opioid use, and/or any youth who would benefit by having additional adult support
Southeast Asian Coalition of Central MA
484 Main Street, Suite 400, Worcester
508-791-4373
Mentoring program for Asian American youth
Quinsigamond Community College Mentoring Program
670 West Boylston Street, Worcester
508-854-7413
email: mentoring@qcc.mass.edu
Open to all QCC students
Connects QCC students with staff, faculty, industry and community members to create one-on-one mentoring relationships
Torch Foundation
Partnered with Yes We Care
1-617-650-7203 / Dianne Langford-James
Free motivational and leadership workshop for teens ages 13-17
People Empowering People Parent Leadership Training
484 Main Street, Suite 460, Worcester
508-796-1411
8-week life skills, parent leadership program for Worcester parents
The Worcester Police Department Clergy Police Youth Partnership
9-11 Lincoln Street, Worcester
email: MurthaS@worcesterma.gov
For any 5-18 year old's, especially those whose lives have been affected or influenced by alcohol or other drugs, crime, peer pressure and/or violence
YMCA Leaders Club
75 Shore Drive, Worcester
508-852-6694
email: jbrown@ymcaofcm.org
Leadership incubation program for youth ages 13-17
Girl's Choice Program of the YWCA and Big Brothers Big Sisters
1 Salem Sq., Worcester
508-767-2505 ex.3073
For 7th grade girls enrolled in WPS
VOICES (Valuing our Insights for Civic Engagement)
YWCA
1 Salem Sq., Worcester
508-767-2505
6-week youth development program for ages 12-15
Neighborhood Centers
Worcester Division of Neighborhood & Housing
508-799-1400
508-798-1900
Great Brook Valley office:
774-823-3722
New Americans CDC
508-798-1900 ex. 229
East Side Community Development Corp. (CDC)
508-799-6942
508-755-4362
508-752-6181
508-754-2858
Pleasant Street Nhbd. Network Center
774-823-3311
Quinsigamond Village Community Center
508-755-7481
Parent Support & New Parent/ Pregnancy Programs
Worcester Diaper Programs:
Marie's Mission: A Diaper Outreach Program
340 Burncoat Street, Worcester, 01606
508-853-9400
Parents can get 30 diapers and wipes, once a month
Must show your MassHealth, WIC card or other referral form from a local agency and proof of Worcester residency
Open the 3rd Saturday of each month from 10am-noon
Open to Worcester residents
Pernet Family Health Service, Inc.
237 Millbury Street, Worcester
508-755-1228
An emergency diaper program - parents can come once a month and get 7 diapers
Need baby's birth certificate, proof of address and picture ID
For any parent
Friendly House
36 Wall Street, Worcester, 01604
508-755-1228
Every Thursday 10am - 1pm
Provides 30 diapers once a month
Must provide ID and proof of address
Little Bottoms Diaper program at Catholic Charities
10 Hammond Street, Worcester
508-860-2257
During its Food Pantry Hours: Monday-Friday 11:30am-2:30pm
Parents are eligible for 30 diapers per month - per child and wipes
Parent should bring a copy of their ID
Early Intervention (EI)
*A program for infants and toddlers (birth to 3 years old) who have developmental delays or are at risk of a developmental delay. EI services are designed to help support families and caregivers, and to enhance the development and learning of infants and toddlers through individualized, developmentally appropriate activities within the child's and family's everyday life experiences*
Worcester Area programs:
Criterion Worcester Early Intervention Program
338 Plantation Street, Worcester
508-770-0089
Pernet Family Health Service IEP
237 Millbury Street, Worcester
508-755-1228
South Bay Early Childhood Services
548 Park Ave, Suite B, Worcester
774-823-1500
Thom Worcester Area Early Intervention
239 Mill Street, Suite B, Worcester
508-752-8466
2000 Century Drive, Worcester
508-595-3700 or 1-800-733-2767
Adult, Infant, and Child CPR & first aid
Babysitting Classes for children 10-13
Wilderness & Remote First Aid Program
Professional rescuer for healthcare providers & lifeguards
11 Shattuck Street, Worcester
781-591-1081
774-243-3962
Assist birthparents in making plans for the permanent care of their unborn children through referral to community resources and infant adoption
Birthparent Support Services
Massachusetts Children of Hope Safe Haven
Hotline: 1-866-814-SAFE
1-516-781-3511
No questions asked; no criminal charges filed
Any staffed fire station, police department, or hospital will take your child up to 30 days old under this program
358 Shrewsbury Street, Worcester
508-438-0144
774-314-8298 / Text
Online Appointments & Ask the Nurse
All services provided - at NO COST and no insurance needed
Ultrasound for Pregnancy Diagnosis
Pregnancy & STI Testing
Doctor Referrals & Resources Help
Pre-Natal classes
Parenting, adoption, abortion decision, and post-abortion help
Baby Café at Family Health Center of Worcester
26 Queen Street, Fuller RM, First Fl., Worcester
508-410-1282
Wednesdays 10am-11:30am; Fridays 11am-12:30pm
Free drop-in breastfeeding support
Open to all breastfeeding moms and pregnant women
Free access to a location consultation in the community
Interpreter services, free parking, and transportation assistance
The Jane Fund of Central Massachusetts
508-829-7300
Provides financial help to people who cannot afford abortion care
40 Southbridge Street, Suite 400, Worcester
508-762-3000 or 1-800-579-0000
Maternity group home for pregnant or parenting youth 18-21
Young Parent Support Program for pregnant or parenting youth 12-24
108 Belmont Street, Worcester
508-753-2967
MSPCC HOMEVISITING PROGRAMS:
Healthy Families - For first time parents under the age of 21 and child under the age of one at time of referral
Young Parents Support Program - For parents under the age of 25 with at least one child under the age of 5
Adoption and Foster Care Support
Parents Helping Parents Parent Stress Line
*A 24/hour free, confidential and anonymous helpline for parents who need to talk about problems they are having with their children*
1-800-632-8188
237 Millbury Street, Worcester
508-755-1228
Family home visiting, pregnant & parenting support
Young parents support program for parents under the age of 23
Early Intervention families with children birth to 3
Parenting classes (via Family Networks - for DCF involved families)
Diapers and Formula (once a month with proof of child) Monday-Friday 9am-5pm
Computer classes
Planned Parenthood League of Massachusetts
470 Pleasant Street, Entrance on Dewey Street), Worcester, 01609
508-854-3300
1-800-258-4448
pplm.org
Family Planning Services
Pregnancy Testing & Birth Control options
STD Testing and treatment
Abortion Care
Gynecological care and Cancer Screenings
Education and Training
Problem Pregnancy of Worcester
495 Pleasant Street, Worcester
508-792-1125
Hotline: 1-888-310-7217
Free, confidential pregnancy counseling & pregnancy testing
Post abortion counseling
Free maternity and infant (up to 12) clothing and baby equipment on Wednesday
Information and referral
South Bay Community Services - Early Childhood
548 Park Ave, Suite B, Worcester
774-823-1500
Early Intervention: birth to 3
Play groups: all are welcome
Parenting Classes: Mornings & Evenings, birth - age 6
Baby Class: Bonding and attachment, Family Stress, Singing and movement
Injury Prevention from UMass Memorial Medical Center - FREE Child Passenger Safety Car Seat Checks by certificated safety Technicians
774-443-8626
774-239-3013
Call to make appointment
Provides car seats to families in financial need w/ referral by other agencies
Jewish Family & Children's Services
P.O. Box 16770 Worcester, 01601
508-755-3101
Adoption services